Inside Sales Specialist - California

Kiva Brands, Inc.; California (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

Kiva Brands, Inc. seeks an Inside Sales Specialist based in California. This remote role involves managing over 100 accounts in a dynamic cannabis market, requiring a strong sales background and exceptional customer service skills. The ideal candidate will be organized and results-driven, collaborating with diverse teams to exceed sales goals.

Qualifications

• At least 2 years of sales experience in cannabis or wine & spirits.
• Experience managing a territory of up to 150 accounts.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a portfolio of 100+ accounts to develop sales revenue.
• Conduct virtual meetings to build sales strategies.
• Respond proactively to customer requests via email, text, and phone.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Tools

Google Suite

ERP systems

Job description

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At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a curated portfolio of premium cannabis brands, we ensure dispensaries across the state have seamless access to the products their customers love. Founded on principles of quality, reliability, and innovation, we provide next-day deliveries, expert account management, merchandising support, and a robust logistics network. Our team aims to elevate industry standards and empower dispensaries to thrive in a dynamic market. Joining KSS means being part of a company passionate about excellence and sustainable growth in the cannabis space.

Job Summary

The Inside Sales Representative is responsible for developing existing accounts and closing new qualified customers in assigned markets. This role requires extensive product knowledge, honesty, integrity, professionalism, and excellent customer service. You will collaborate with sales, marketing, market partners, and our technology team to meet sales goals.

MUST reside in California!

This job is for you if...

• You enjoy working in a team environment and are results-driven
• You are goal-oriented and experienced in meeting sales targets
• You like establishing new customer relationships and supporting their business growth
• You are an overachiever
• You have strong communication skills, both verbal and electronic

As Kiva's Inside Sales Specialist, you will...

• Manage a portfolio of 100+ accounts across multiple states (Midwest and East Coast)
• Conduct virtual meetings to develop your territory and increase sales revenue for KIVA and our brands
• Respond proactively to customer requests via email, text, and phone
• Collaborate with supplier brands to build strategies, sales pipelines, and achieve KPIs
• Manage E-comm orders (Leaflink)
• Become an in-house ERP expert
• Work with internal teams to improve sales flow
• Generate and develop a sales pipeline
• Source new opportunities through outbound prospecting

What We're Looking For...

• At least 2 years of sales experience in cannabis or wine & spirits
• Experience managing a territory of up to 150 accounts
• Call center experience is ideal
• Highly organized and detail-oriented
• Excellent customer service skills
• Proficiency in Google Suite; ERP experience is a plus
• Experience handling high-volume sales inquiries
• Excellent verbal and written communication skills
• Experience with well-known brands is preferred

Work Environment

• This position is fully remote; daily camera presence for meetings is mandatory
• Comfort conducting virtual sales pitches and demos is required

Pay: $33 - $35/hour plus bonus

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Food and Beverage Services