Inside Sales Specialist

Capital City Press; Baton Rouge (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive base salary

Job summary

The Advocate, a division of Georges Media Group, is seeking an Inside Sales Specialist to support obituary notices and recruitment advertising in Baton Rouge. You will assist with front desk interactions and manage advertising options, pricing, and publication schedules, while guiding customers through online submission portals and payment processing.

You will join a team driving classifieds, obituary, and legal advertising verticals, focusing on customer service, accuracy, and relationship

Qualifications

• 1-3 years of customer service, clerical, administrative, or data-entry experience preferred.
• Strong computer skills, including email, Microsoft Office, and web-based applications.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to perform basic mathematical calculations and accurately determine advertising charges.
• Ability to multitask and work efficiently in a deadline-driven environment.
• Ability to work independently while maintaining effective communication with team members and management.
• Competitive base salary, adjustable based on prior experience.
• Comprehensive benefits package including health, retirement, and paid time off.

Responsibilities

• Relationship development: Build strong, long-term partnerships with area funeral homes by delivering reliable service.
• Exceptional customer service: Place our customers at the center of what we do, whether at the front desk or discussing a job recruitment campaign.
• Clear communication: Understand deadlines and share information with colleagues to work efficiently.
• Continuous Improvement: Open to ongoing changes in the industry, including the use of AI to support our work, and participate in trainings.

Skills

Customer service

Communication

Organization

Data entry

Multitasking

Tools

Microsoft Office

Email

Web-based applications

Job description

Job Title: Inside Sales Specialist
Market:Baton Rouge
Company: The Advocate, a division of Georges Media Group — Louisiana’s largest locally owned media company

Position Overview

Georges Media Group is seeking a highly motivated inside sales specialist who'll support the business in a variety of capacities. This employee will work with our partner funeral homes and families on obituary notices, assist with inside sales on initiatives such as job recruitment advertising and own front desk interactions at our Baton Rouge office. This employee will join a team that drives our classifieds, obituary and legal advertising verticals.

This position requires strong customer service skills, attention to detail, accuracy in data entry, and the ability to manage multiple tasks while meeting strict publication deadlines. This position serves as a primary point of contact for customers, providing assistance with advertising options, pricing, publication schedules, online submission portals, and payment processing.

Key Responsibilities

• Relationship development: Build strong, long-term partnerships with area funeral homes by delivering reliable service.
• Exceptional customer service: Place our customers at the center of what we do, whether it's visiting with a customer at our front desk or talking to a potential client about a job recruitment campaign,
• Clear communication: Understand the importance of deadlines and share information with colleagues to work efficiently.
• Continuous Improvement: Open to ongoing changes in our industry, including the use of artificial intelligence to support our work, participate in team-building trainings and more.

Qualifications

• 1-3 years of customer service, clerical, administrative, or data-entry experience preferred.
• Strong computer skills, including email, Microsoft Office, and web-based applications.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to perform basic mathematical calculations and accurately determine advertising charges.
• Ability to multitask and work efficiently in a deadline-driven environment.
• Ability to work independently while maintaining effective communication with team members and management.
• Competitive base salary, adjustable based on prior experience.
• Comprehensive benefits package including health, retirement, and paid time off.

Why Join The Advocate?

• Louisiana’s largest locally-owned media brand.
• Sell a robust portfolio of solutions that span print, digital, and emerging platforms.
• Access ongoing training, professional development, and long-term career growth opportunities.

The Advocate is an equal employment opportunity employer, committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our employees. We encourage applicants of all backgrounds and experience levels to apply.