Inside Sales Specialist

Vayman & Teitelbaum, P.C.; Alpharetta (GA); Sur place; USD 40 000 - 70 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Résumé du poste

Vayman & Teitelbaum, P.C. is seeking a full-time Inside Sales Specialist in Alpharetta, GA to survey prospective clients and empathize with their legal needs.

You will manage onboarding, data entry, and help attorneys book paid consultations, supporting a tight-knit team with strong client service focus. The role emphasizes sales aptitude, excellent communication, and the ability to convert leads into consultations.

Qualifications

• Proven ability to sell services and manage client conversations.
• Excellent verbal and written communication for phone and in-person interactions.
• Experience in responding to inquiries and guiding clients through processes.

Responsabilités

• Assess client needs quickly and determine fit for the firm’s services.
• Work through call workflow efficiently to schedule paid consultations.
• Set paid consultations for prospects who meet criteria to grow attorney schedules.
• Survey potential clients empathetically to determine alignment with the practice.
• Collect paperwork and enter data into the case management system for smooth onboarding and file tidiness.
• Follow up with leads to boost conversion rates and performance.
• Represent the firm professionally in person, via Zoom, or by phone.

Connaissances

Sales aptitude

Communication skills

Customer service

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Our rapidly growing family law practice is seeking a full-time Inside Sales Specialist to join our team! You'll survey prospective clients and look to empathize with them on the details of their cases, manage new client onboarding and data entry, and help our attorneys book paid consultations. We will provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others.

Success measured and bonus structure tied to consultations being booked. The more effort put in will output more bonus money.

Requirements

Duties

• Quickly assess the need the potential client has for our services.
• Move through the call efficiently while adhering to a workflow.
• Set paid consultations for potential clients that meet our criteria to keep our attorneys schedules organized and grow our caseload.
• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner.
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files.
• Diligently follow up with leads to boost conversion rates and improve your performance.
• Be a great ambassador for the firm when meeting with potential clients in person, zoom, or over the phone.

This position requires an aptitude for sales and selling. A self-starter with drive can easily excel at this role. Your success will be rewarded by a generous bonus structure.

Heavy phone work is at the heart of this position. If you don't like to talk on the phone, please refrain from applying.

Experience

Strong computer and data entry skills.

Strong communication skills required. Excellence on the phone and in person.

Prior B2C sales experience strongly preferred, however industry agnostic.

High school diploma or equivalent required; Bachelors degree preferred.

Possesses the ability to empathize and connect with a stranger.

Previous legal experience/work in law firm highly valued but not required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Performance bonus