Inside Sales Specialist

CFS; Akron (OH); On-site; USD 42,000 - 46,000; Full time

Job summary

CFS in Akron, OH is seeking an Inside Sales Specialist to be the first point of contact for inbound sales inquiries via phone, email, and web. This on-site, Monday–Friday role offers a stable, family-friendly environment with opportunities to grow within the company.

You will build relationships with new and existing customers, process orders, prepare quotes, and collaborate with outside sales and other teams to ensure customer satisfaction.

Qualifications

• Previous experience in inside sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Comfort with phone and email outreach.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Serve as the first point of contact for inbound sales inquiries via phone, email, and web.
• Build relationships with new and existing customers by understanding their needs and recommending the right products or services.
• Process orders, prepare quotes, and follow up on pending opportunities.
• Collaborate with outside sales and other internal teams to ensure customer satisfaction.

Job description

• Family-oriented culture that values work-life balance
• Locally owned business with a strong reputation and loyal customer base
• Supportive, team-first environment where your ideas matter
• Opportunities to grow within the company
• Stability and pride in being part of a long-standing local business

Job Title: Inside Sales Specialist

Location: On Site in Akron, OH

Schedule: Monday - Friday

Salary: $41,600 - $45,760

What Sets Us Apart?

• Family-oriented culture that values work-life balance
• Locally owned business with a strong reputation and loyal customer base
• Supportive, team-first environment where your ideas matter
• Opportunities to grow within the company
• Stability and pride in being part of a long-standing local business

Key Responsibilities

• Serve as the first point of contact for inbound sales inquiries via phone, email, and web
• Build relationships with new and existing customers by understanding their needs and recommending the right products or services
• Process orders, prepare quotes, and follow up on pending opportunities
• Collaborate with outside sales and other internal teams to ensure customer satisfaction

What We're Looking For

• Previous experience in inside sales, customer service, or a related field
• Strong communication and interpersonal skills
• Comfort with phone and email outreach
• Proficiency in Microsoft Office and CRM software