Inside Sales & Service Pro: Grow Relationships & Upsell

Hajoca Corporation; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Colonial Group in Las Vegas, NV is seeking an Inside Sales & Service Representative to excel in customer service, close sales, and build lasting relationships with customers. You will handle orders, assist walk-in customers, and collaborate with the Profit Center team to drive revenue.

The ideal candidate has 1 year in customer service or inside sales, knowledge of Profit Center products, and proficiency in Microsoft Office for communication, reporting, and data analysis.

Qualifications

• 1 year of experience in customer service or inside sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel) for email, weekly plans, reports, and data analysis.

Responsibilities

• Meet or exceed the sales targets established by your Manager.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Find innovative ways to grow sales with existing customers and become their trusted advisor.
• Generate sales leads that develop into new customers.
• Identify opportunities for value-added services and articulate our solutions.
• Investigate and resolve customer problems, address pricing deductions and returns timely.
• Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.

Skills

Customer service

Inside sales

Communication

Active listening

Upselling

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Colonial Group in Las Vegas, NV is seeking an Inside Sales & Service Representative to excel in customer service, close sales, and build lasting relationships with customers. You will handle orders, assist walk-in customers, and collaborate with the Profit Center team to drive revenue.

The ideal candidate has 1 year in customer service or inside sales, knowledge of Profit Center products, and proficiency in Microsoft Office for communication, reporting, and data analysis.