Inside Sales Representative - Waterworks

Ferguson Enterprises, Inc.; Chesapeake (VA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid time off

Life insurance

401(k) with company match

Employee discounts

Job summary

Ferguson Enterprises, Inc. seeks a detail-oriented Inside Sales Representative in Chesapeake, VA. The role focuses on pricing, bids, and supporting outside sales in the utility market, with training across warehouse, yard, and sales counter.

The position emphasizes responsiveness, order accuracy, and teamwork within a Fortune 500 distributor of plumbing and related products, with a starting rate and comprehensive benefits.

Qualifications

• 1 to 3 years of experience in a sales support or customer service role.
• Ability to handle pricing proposals and customer inquiries.
• Willingness to work across warehouse, yard, counter and admin duties.

Responsibilities

• Prepare and manage pricing proposals and quotations across projects.
• Support new sales opportunities by monitoring bids and prospecting.
• Provide product and technical information to outside sales reps.
• Develop and maintain customer documentation with product details.
• Act as liaison between customers and internal teams for orders and issues.
• Oversee and support the full order-to-invoice cycle.
• Ensure compliance with Health, Safety, and Environmental requirements.
• Maintain attendance and perform additional duties as assigned.
• Role includes training in the warehouse, yard, and sales counter.

Skills

Sales support experience

Customer service

Pricing proposals

Job description

Job Posting: Starting at $23 and may be higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are seeking a motivated and detail-oriented Inside Sales Representative to join our team, located in Chesapeake, VA Starting at $23 and may be higher based on experience Schedule: Monday through Friday, 7:30 AM to 4:30 PM

Key Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.
• This role involves training in the warehouse, yard, and at the sales counter.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in Waterworks or Construction is a plus.
• Must be comfortable performing physically demanding work.
• Ability to transition between warehouse, yard, counter, and administrative duties as needed.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Company Culture

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay & Benefits

• Pay Range: $18.71 - $29.92
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
• Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
• Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more.

Ferguson, a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.