Inside Sales Representative (SDC) - Portable Coverage (Remote in New Braunfels, TX or Jacksonville, FL)

HD Supply Canada, Inc; New Braunfels (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

HD Supply Canada, Inc. is seeking a sales-focused specialist to drive new opportunities and upsell through phone, email, and other channels. You will manage customer orders and quotations across various accounts via inbounds and outreach, delivering responsive service and support.

The role emphasizes proactive outreach, pricing guidance, and collaboration with cross-functional teams to meet sales quotas in a hybrid environment.

Qualifications

• High school diploma or GED preferred.
• 3+ years sales or sales-support experience.
• Experience in business-to-business (B2B) sales is a plus.
• Knowledge of facilities products (hardware, electrical, lighting) is a plus.
• Organizational skills & professional phone etiquette.
• Comfortable in an inbound/outbound phone call environment.
• Independent and accountable self-starter.
• Proficiency in MS Excel and Salesforce (CRM).
• Experience with consultative/solution selling preferred.
• Proven ability to meet or exceed sales goals in a remote/hybrid position.

Responsibilities

• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Skills

Sales experience

Sales Support

Customer support

B2B sales

Facilities products knowledge

Phone etiquette

Independent worker

MS Excel

Salesforce CRM

Consultative selling

Education

HS Diploma or GED

Tools

Salesforce

Job description

.This role will have remote flexibility with an in office presence as needed. Candidates must be within a comfortable driving distance of a local facility to be considered and prepared to start for our next training class on: **MONDAY, NOVEMBER 2ND, 2026**.This role will be based out of the location below:New Braunfels, TX **- 1511 Common St, New Braunfels, TX 78130**Jacksonville, FL- **9000 Southside Blvd, Jacksonville, Florida 32256****Preferred Qualifications*** 3 + more years Sales / Sales Support experience* Customer Support & Success experience* Business to business (B2B) Sales Expereince is a plus!* Knowledge of facilities products such as hardware, electrical, lighting, is a plus!* Organizational skills & Professional phone etiquette.* Comfortable in a Inbound / Outbound Phone Call environment* Independent and Accountable Self Starter.* Proficiency in MS Excel and Salesforce, or similar CRM.* Experience with consultative selling/solution selling preferred* Proven ability to meet or exceed sales goals in a remote / hybrid position.**Job Summary**Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.**Major Tasks, Responsibilities, and Key Accountabilities*** Prospects for new sales opportunities via outbound calling and emailing.* Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.* Generates profitable growth thru quota attainment.* Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.* Develops code directives for certain products while maintaining target margin goals.* Performs estimating, take-off, and proposal duties as necessary.**Nature and Scope*** Refers complex, unusual problems to supervisor.* Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.* None.**Work Environment*** Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.* Typically requires overnight travel less than 10% of the time.**Education and Experience*** HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.**Our Goals for Diversity, Equity, and Inclusion**We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.**Equal Employment Opportunity**HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.At HD Supply, we believe that our core purpose is to improve our associates' lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers' success by consistently delivering what they need, where and when they need it.has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products - all at competitive prices.Combine this with our industry-leading, value-add services - including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions - and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.