Inside Sales Representative - Remote

Race Communications; Town of Florida (NY); Remote; USD 40,000 - 45,000; Full time

Benefits offered by this job

100% Employer-paid medical, dental, vision, and life insurance

401(k) with 100% employer match

Generous paid time off

Free high-speed internet service

Job summary

A regional fiber internet provider is looking for an Inside Sales Representative to expand its customer base and drive revenue growth. This remote role requires clear communication skills, proficiency in CRM systems, and a commitment to meeting sales quotas. Benefits include comprehensive medical coverage, 401(k) matching, and generous paid time off, making this an attractive opportunity for motivated sales professionals.

Qualifications

• Eligibility for U.S. employment without sponsorship.
• Minimum age 18 years.
• Minimum of one year of sales, outside sales, or related customer-facing experience.

Responsibilities

• Source new sales opportunities through various means.
• Meet or exceed monthly sales goals.
• Identify and understand customer needs to achieve satisfaction.
• Manage creation and presentation of quotations.
• Handle inbound calls and resolve complaints.

Skills

Proficient use of MS Office (Teams, Word, Excel, PowerPoint)

Clear communication skills in English

Proficiency in Spanish language (desirable)

Education

High school diploma, GED, or equivalent

Tools

Salesforce

HubSpot

Job description

Base pay range: $40,000.00/yr - $45,000.00/yr

Location: Remote – California, Colorado, Florida, Missouri, Nevada, Oregon, Indiana, or Illinois.
Primary work performed remotely from home office; occasional travel to Race offices or off‑site locations may be required.

Compensation: $19 to $21 USD per hour.

100% Company‑Paid Medical and Dental Benefits.
Free Fiber Internet Service.

Who We Are

We are more than a fiber internet provider; we are your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting‑edge technology with a genuine, people‑first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference.

Position Impact

As an Inside Sales Representative at Race Communications, you will expand our customer base and drive revenue growth. You will proactively engage potential customers via phone, web, email, and selling tools, serving as the voice of Race Communications. Your goal is to build meaningful connections, convey the exceptional value of our products and services, and secure their business while supporting our mission to bridge the digital divide between rural and urban areas.

Requirements

• Eligibility for U.S. employment without sponsorship.
• Minimum age 18 years.
• High school diploma, GED, or equivalent required.
• Minimum of one year of sales, outside sales, or related customer‑facing experience.
• Proficiency in using CRM systems (e.g., Salesforce, HubSpot) for customer data management and interaction tracking.
• Consistently meet or exceed monthly sales quota set by the Vice President of Sales and Marketing.
• Clear communication skills in English (speaking, reading, writing, comprehension).
• Proficiency in Spanish language desirable.

Skills

• Proficient use of MS Office (Teams, Word, Excel, PowerPoint) and teleconferencing applications.
• Functional use of common office equipment, computers, and office software.

Essential Duties and Responsibilities

Sales Prospecting and Lead Generation

• Source new sales opportunities through inbound leads, follow‑ups, outbound call campaigns, emails, messaging applications, and in‑person events.
• Research accounts, identify potential sales opportunities, and generate interest.

Sales Performance and Goal Achievement

• Meet or exceed monthly sales goals.

Customer Needs Assessment and Relationship Building

• Identify, assess, and understand customer needs and requirements to achieve satisfaction.
• Build sustainable relationships and trust through open, interactive communication.
• Maintain extensive product knowledge and detailed understanding of customer requirements.

Quotation Management and Account Development

• Manage creation and presentation of quotations for identified opportunities.
• Generate new business and promote growth of existing accounts.

Information Handling and CRM Utilization

• Provide accurate, valid, and complete information when using CRM and other software.
• Keep detailed records of customer interactions, process accounts, and file documents.

Customer Support and Complaint Resolution

• Handle inbound calls and provide product and service information.
• Handle complaints, provide solutions and alternatives within time limits; coordinate with appropriate departments and team members; follow up to ensure resolution.

Sales Team Compliance and Participation

• Follow sales team procedures and guidelines, and policies outlined in the Race Communications Employee Handbook.
• Participate in outbound call campaigns and attend outside sales events (travel required).

Benefits

• 100% Employer‑paid medical, dental, vision, and life insurance for all employees.
• 401(k) with 100% employer match up to 4% of your annual income.
• Generous paid time off including sick, vacation, holiday, and birthday pay.
• Free Race high‑speed internet and phone service where available.