Inside Sales Representative Ocenco

Ocenco Incorporated; Pleasant Prairie (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Salary + bonus

Medical, dental, vision for you and +1

Retirement plan with company match

Life Insurance & AD&D

Job summary

Ocenco Incorporated is seeking an Inside Sales Representative in Pleasant Prairie, WI. You will respond to RFQs/RFPs from customers worldwide, generate contracts, and manage inquiries from quote to delivery.

You will coordinate with engineering, purchasing, and production to ensure accurate proposals, assist in contract generation, and track order status through ERP and CRM systems. A possible bonus awaits based on performance.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Experience in sales, inside sales, or customer service is a plus.

Responsibilities

• Respond to RFQs/RFPs to generate contracts worldwide.
• Input inquiries and place orders, tracking through delivery.
• Coordinate with engineering, purchasing, and production for proposal feasibility.
• Assist in contract generation and management per company policies.
• Follow up with customers to address questions and shipping concerns.
• Collaborate with accounting to ensure accurate billing and collections.
• Maintain CRM and ERP records of sales activities and communications.
• Stay updated on industry trends and product knowledge.
• Create sales orders through the ERP system.

Skills

Strong verbal and written comms

Excellent organizational skills

Collaborative cross-department work

MS Office & CRM proficiency

Education

Bachelor's degree in Business/Marketing or related

Tools

Microsoft Office Suite

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Pleasant Prairie, WI, US

4 days ago Requisition ID: 1031

Salary Range: $60,000.00 To $80,000.00 Annually

About the Company

The Ocenco Group is a collection of manufacturing companies that engineer, build and sell various types of personnel safety equipment for military, railway, maritime, mining, public safety, and industrial markets globally. We have a total of 17 operations in 14 different countries. We are privately held and headquartered in Pleasant Prairie, WI.

About the Role

This Inside Sales Representative responds to Request for Quotes (RFQ) or Request for Proposals (RFP) from Ocenco Incorporated customers worldwide, generating contracts for the sale of products and services. The scope of work involves receiving inquiries, communicating with customers, inputting orders, and tracking the order through delivery. Additional tasks include contract management and market research.

Responsibilities

• Request quotations from shipping and freight forwarding companies. Provide support for Quote and fulfillment requests.
• Communicate with the prospective customer to understand appropriate product configuration requirements and objectives.
• Coordinate with internal teams, including engineering, purchasing, and production, to ensure proposal accuracy and feasibility.
• Assist in contract generation and management, ensuring all terms and conditions align with company policies and customer expectations.
• Proactively follow up with customers to address questions, inform of order status from production to final delivery, and address any complaints or shipping concerns.
• Coordinate with the accounting department to ensure accurate billing and timely collection from customers.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant documentation in CRM and ERP systems.
• Stay current with industry trends, product knowledge, and competitive offerings to effectively position Ocenco's products in the market.
• Creating sales orders through the ERP system.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
• Previous experience in sales, inside sales, or customer service is a plus.

Required Skills

• Strong verbal and written communication skills, with an ability to convey complex technical information clearly and persuasively.
• Excellent organizational skills and attention to detail, ensuring accuracy in quotes, proposals, and contracts.
• Ability to work collaboratively across departments and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and CRM software.

Preferred Skills

• Entrepreneurial spirit and eagerness to contribute skills to a collaborative team environment.
• Detail-oriented professional background in inside sales.

Pay range and compensation package

At Ocenco, we believe in rewarding talent and commitment. Here's what you can look forward to:

• Competitive salary and annual performance-based bonus.
• Comprehensive benefits package, including company-paid medical, dental, and vision for you and your immediate family.
• Employer-sponsored retirement plan with company match contribution.
• Basic and Voluntary Life Insurance, AD&D, Short-term and Long-term Disability.
• Flex Spending Account (FSA), Dependent Care FSA.
• Company Paid Holidays and generous paid time off.

Equal Opportunity Statement

Ocenco Incorporated provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Who Should Apply

If you're a detail-oriented professional with a background in inside sales, and if you're eager to contribute your skills to a collaborative team environment, this opportunity is tailor-made for you. If you have an entrepreneurial spirit, we're especially interested, as our growth has led us to innovate and adapt for the future.