Inside Sales Representative - North Raleigh, NC

H&E Rentals; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Paid holidays

Paid time off

401K retirement plan with company match

Job summary

H&E Rentals is seeking an Inside Sales Representative in North Raleigh, NC. This role involves engaging with customers to generate rental leads, coordinating rental agreements, and providing exceptional customer service. The position offers comprehensive training, career progression opportunities, and competitive benefits in a supportive work environment.

Qualifications

• Exceptional talent for providing superior customer service.
• Strong verbal and written communication abilities.
• Excellent organizational capabilities in a fast-paced environment.

Responsibilities

• Engage extensively with customers over the phone to generate rental leads.
• Assist in coordinating rental agreements and transactions.
• Serve as the first line of support for customer inquiries.

Skills

Customer Service

Communication

Organization

Adaptability

Collaboration

Tools

Microsoft Office

Job description

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Job Details

Job Title: Inside Sales Representative - North Raleigh, NC

Job Requisition: R0019166

Job Description

A career in sales holds promise but it demands considerable effort to succeed. H&E offers comprehensive on-the-job training, regular performance and pay reviews, and a clearly defined career progression path.

Key Responsibilities

1. Customer Engagement: Engage extensively with customers over the phone to generate rental leads and assist with their business needs.
2. Rental Coordination: Assist fellow sales representatives in coordinating rental agreements and supporting rental transactions.
3. Contract Management: Open and close rental contracts in adherence to company policies and customer requirements.
4. Dispatch & Logistics: Coordinate and dispatch drivers for equipment deliveries and pick-ups to ensure timely and efficient service.
5. Customer Service Excellence: Serve as the first line of support, providing outstanding customer service to address inquiries, resolve issues, and build lasting relationships.
6. Additional Duties: Perform other tasks and responsibilities as assigned by management.

Preferred Qualifications

1. Exceptional talent for providing superior customer service and support.
2. Strong verbal and written communication abilities, coupled with effective listening skills.
3. Excellent organizational capabilities, with the ability to manage competing priorities in a fast-paced environment.
4. Proficiency in Microsoft Office and other relevant business software applications.
5. Ability to adapt to changing situations and prioritize tasks efficiently.
6. Collaborative mindset with a people-oriented approach and strong administrative skills.

Additional Information

At H&E Equipment, we believe in nurturing talent and promoting from within. Many of our Outside Sales Representatives and Branch Managers began their careers as Inside Sales Representatives. Our CEO and numerous VPs started at our rental counters in Inside Sales, showcasing the vast opportunities for growth and advancement within our organization.

We value your talents, prioritize your safety, and offer limitless opportunities for growth. We are committed to fostering an environment where qualities like grit and dedication thrive. Our benefits include competitive wages, excellent benefits, paid holidays, paid time off, and a 401K retirement plan with company match.

Culture and Values

H&E Equipment Services is one of the largest and fastest-growing rental companies in the United States, with over $1 billion in revenue and more than 100 locations nationwide. Recognized as one of the best places to work and one of America's 100 Most Trustworthy Companies by Forbes, we are a preferred supplier of rental equipment for construction, earthmoving, paving, and material handling.

Our team members are key to our success. We invest in our workforce through training and development, offering competitive pay, benefits, and a friendly environment. We seek team players with grit and determination to excel every day.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Construction and Machinery Manufacturing