Inside Sales Representative Non Exempt

Russel Metals Williams Bahcall Inc; Village of Blasdell (NY); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Competitive compensation: $24-32 per h

401(k) with company match

Comprehensive benefits: Health, Dental

Voluntary Value Share Plan

Paid vacation

Job summary

Russel Metals Williams Bahcall Inc is seeking an Inside Sales Representative to understand Frontier Steel's product line, assist customers with selections, and coordinate with sales, purchasing, and operations to ensure timely order fulfillment.

You will build relationships, generate quotes, and stay ahead of market trends to maximize profitability, while supporting fellow sales staff and maintaining high service levels.

Responsibilities

• Develop a deep understanding of Frontier Steel's products and services.
• Partner with the external sales team to identify and capitalize on new sales opportunities.
• Assist clients in selecting the right products and services to meet their needs.
• Provide coverage and support for other Inside Sales Representatives as needed.
• Maintain regular customer contact and ensure a high level of customer service.
• Collaborate with branches and purchasing teams to secure optimal pricing and material options.
• Enter and track customer orders while understanding costing and quoting structures.
• Stay informed on market trends to maximize profitability.
• Build trust with existing customers while researching and developing new leads.
• Work with sales and operations teams to develop cost-effective solutions.
• Coordinate with purchasing to source materials for urgent customer needs.
• Partner with operations to manage account activity and ensure timely order fulfillment.
• Generate accurate quotes and provide product information to customers promptly.
• Develop solutions for customer inquiries and foster strong internal and external relationships.

Skills

Customer service

Quoting & pricing

Order entry

Relationship building

Sales support

Cross-functional collaboration

Market awareness

Communication skills

Job description

• Develop a deep understanding of Frontier Steel's products and services.
• Partner with the external sales team to identify and capitalize on new sales opportunities.
• Assist clients in selecting the right products and services to meet their needs.
• Provide coverage and support for other Inside Sales Representatives as needed.
• Maintain regular customer contact and ensure a high level of customer service.
• Collaborate with branches and purchasing teams to secure optimal pricing and material options.
• Enter and track customer orders while understanding costing and quoting structures.
• Stay informed on market trends to maximize profitability.
• Build trust with existing customers while researching and developing new leads.
• Work with sales and operations teams to develop cost-effective solutions.
• Coordinate with purchasing to source materials for urgent customer needs.
• Partner with operations to manage account activity and ensure timely order fulfillment.
• Generate accurate quotes and provide product information to customers promptly.
• Develop solutions for customer inquiries and foster strong internal and external relationships.

What We Offer:

• Competitive compensation package of $24-32 per hour depending on experience.
• Paid vacation and annual bonus opportunities.
• 401(k) with company match
• Comprehensive benefits package to include Health, Dental, Vision, and Life insurance.
• Voluntary Value Share Plan (a Russel Metals stock option).

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to grounds protected by law including race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability

#WIB

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.