Inside Sales Representative Richmond, VA

Koalafi Is Hiring; Richmond (VA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO days

401(k) with company match

Commuter assistance

Parental leave

Diversity and inclusion programs

Job summary

Koalafi is hiring for an Inside Sales role in Richmond, VA. You will own the full sales cycle end‑to‑end, prospecting and onboarding new retail partners for Koalafi's lease‑to‑own options, with uncapped commissions.

You will handle high‑volume outbound calls, deliver presentations by phone or Zoom, and communicate via email throughout onboarding. The role demands 1+ year sales experience and bilingual English/Spanish candidates are strongly encouraged.

Qualifications

• 1+ years of sales or customer contact experience.
• Competitive, driven, entrepreneurial.
• CRM experience preferred.

Responsibilities

• Own the full sales cycle end‑to‑end, prospect, qualify, present, close, and onboard new retail partners on Koalafi's lease‑to‑own options.
• Make high‑volume outbound calls and handle inbound calls from prospects and merchant partners, delivering sales presentations by phone and via Zoom.
• Communicate consistently via email throughout the sales and onboarding process.
• Follow Koalafi's established sales process from first contact through onboarding, prioritizing activity to maximize results.
• Generate sales reports and support the Inside Sales Manager.

Skills

Sales experience

Active listening

Bilingual Spanish/English

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

What You’ll Do

• Uncapped commission structure – the more you sell, the more you earn, with no ceiling
• Own the full sales cycle end-to-end, working independently or in partnership with your Territory Manager as you prospect, qualify, present, close, and onboard new retail partners on Koalafi's lease-to-own payment options
• Make high volume outbound calls and handle inbound calls from prospects and new merchant partners, delivering sales presentations by phone and, at times, via Zoom
• Communicate consistently via email throughout the sales and onboarding process
• Follow Koalafi's established, proven sales process from first contact through successful onboarding, while prioritizing activity to maximize results
• Perform other duties and tasks as assigned by the Inside Sales Manager (including but not limited to generating sales reports, etc.)
• Support Western U.S markets Monday‑Friday from 10:00am ET-7:00pm ET

About You

• 1+ years of sales or customer contact experience
• Competitive, driven, motivated, entrepreneurial
• Active listener with the ability to engage
• Bilingual (Spanish/English) candidates strongly encouraged to apply
• Bachelor’s degree from a four-year college or university is preferred
• Technologies: MS Office Suite of Products (Excel, Word, PowerPoint)
  • Prior CRM experience / knowledge is preferred

NOTE: The full‑time annual year‑one on‑target compensation (base salary + commission) for this role is $90,000 - $100,000+. The commission is uncapped.

Why choose Koalafi

A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs

Who we are & what we value

• We focus on what’s most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask, “How can this be better?”
• We move fast together

Voluntary Self‑Identification

As set forth in Koalafi’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self‑Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Completing this form is voluntary and your decision will not affect your application.