Inside Sales Representative - Mid-Market Outbound

Paychex; City of Rochester (NY); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Job summary

Paychex is seeking an Inside Sales Representative (ISR) – outbound to manage and convert inbound leads into new business. You will own the end-to-end sales cycle, from lead response to closing and onboarding, engaging prospects via phone, email, and virtual channels.

This role requires in-person work at the sales hub 5x per week. You will respond quickly to inquiries, conduct discovery, and deliver tailored product demos to decision-makers while meeting or exceeding sales targets.

Qualifications

• H.S. Diploma required; bachelor's degree preferred.
• 1 year of related sales experience preferred.
• 2 years of sales/selling experience preferred.

Responsibilities

• Own the full sales cycle for mid-market outbound leads from qualification through close.
• Respond quickly to inbound inquiries and conduct structured discovery.
• Deliver tailored virtual presentations and product demos to decision-makers.
• Apply consultative selling to position solutions and drive value-based conversations.
• Manage a consistent pipeline with opportunity progression, forecasting, and CRM updates.
• Meet or exceed revenue targets, conversion rates, and sales activity expectations.
• Collaborate with implementation and service teams for smooth onboarding.
• Project a positive image representing Paychex to clients and community.

Education

H.S. Diploma - Required

Bachelor's Degree - Preferred

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paycor and Paychex come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

The Inside Sales Representative (ISR) – outbound is responsible for managing and converting inbound leads into new business. This role owns the end-to-end sales cycle, from lead response and qualification through demonstration, closing, and onboarding. The ISR engages prospects via phone, email, and virtual channels, delivering consultative solutions while meeting or exceeding sales targets. Work in-person at the sales hub 5x per week.

Responsibilities

• Own the full sales cycle for mid-market outbound leads from qualification through close
• Respond quickly to inbound inquiries and conduct structured discovery to identify customer needs
• Deliver tailored virtual presentations and product demos to decision-makers
• Apply consultative selling to position solutions and drive value-based conversations
• Manage a consistent pipeline, including opportunity progression, forecasting, and CRM updates
• Meet or exceed revenue targets, conversion rates, and sales activity expectations
• Collaborate with implementation and service teams to ensure smooth client onboarding
• Project a positive image in representing Paychex to clients and the community.

Qualifications

• H.S. Diploma - Required
• Bachelor's Degree - Preferred
• 1 year of experience in or related sales experience - Preferred.
• 2 years of experience in sales/selling

Compensation

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $55,000 - $110,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.