Inside Sales Representative - HR Solutions

Paychex; City of Rochester (NY); On-site; USD 55,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Job summary

Paychex is seeking an Inside Sales Representative to prospect existing and new clients remotely and manage the full sales cycle from a Paychex hub. You will engage via phone, email and other channels to close deals and meet targets.

The role requires 2 years in B2B sales and a HS diploma, with a Bachelor's preferred. Compensation ranges widely with base and commissions, reflecting geographic location and experience.

Qualifications

• HS Diploma – Required.
• Bachelor's Degree – Preferred.
• 2 years of experience in Inside or Outside B2B Sales.
• 2 years of experience in Digital Media, Health Insurance, HR Services, Retail, Hospitality, Recruitment, Financial Services, Insurance, Marketing, Automotive, Information Technology or Professional Services

Responsibilities

• Execute outbound warm calls and activities to generate leads and build a strong sales pipeline.
• Follow up on referrals and strategize account targeting for continuous deal flow.
• Conduct client meetings to analyze needs and deliver tailored sales presentations and demos.
• Address objections and use closing techniques to secure commitments and finalize agreements.
• Input and maintain accurate records of sales activities in the CRM system.
• Deliver accurate forecasts and meet individual KPIs.

Skills

Inside Sales

B2B Sales

Education

HS Diploma

Bachelor's Degree – Preferred

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data‑driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Inside Sales Representatives are responsible for prospecting existing and new clients remotely and managing the entire sales cycle from within a designated Paychex inside sales hub. The inside sales representative engages with customers via phone, email, and other virtual channels, to effectively close deals and meet sales targets.

Responsibilities

• Execute outbound warm calls and activities with existing and new clients to generate leads, qualify opportunities, and build a strong sales pipeline
• Follow up on partnership referrals and strategize account targeting to ensure a continuous flow of potential clients ready for the sales process
• Conduct client meetings to analyze needs and develop targeted sales presentations and demos that address specific client requirements
• Address objections by clarifying concerns and reinforcing solution benefits, utilizing closing techniques to secure commitments and finalize agreements
• Input and maintain accurate records of sales activities and client interactions in the CRM system to manage the sales pipeline effectively
• Maintain a proactive prospecting cadence and follow up consistently to nurture and expand the sales pipeline
• Deliver accurate sales forecasts and ensure accountability for meeting individual KPIs
• Project a positive image in representing Paychex to clients and the community
• Continuously sharpen technical, competitive, and sales skills knowledge to effectively represent the inside sales organization
• Travel may be required for conferences, training sessions, and/or regional or national meetings

Qualifications

• H.S. Diploma – Required
• Bachelor's Degree – Preferred
• 2 years of experience in Inside or Outside Business‑to‑Business Sales
• 2 years of experience in Digital Media, Health Insurance, HR Services, Retail, Hospitality, Recruitment, Financial Services, Insurance, Marketing, Automotive, Information Technology, Professional Services and/or Information Technology

Compensation

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically $55,000 – $140,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity
• Provide outstanding service and build trusted relationships
• Drive innovation in our products and services and continually improve our processes
• Work in partnership and support each other
• Be personally accountable and deliver on commitments
• Treat each other with respect and dignity

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit – either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.