Inside Sales Representative -JESSUP

Nippon Sanso Matheson; Jessup (MD); On-site; USD 28,000 - 39,000; Full time

Job summary

Nippon Sanso Matheson is seeking an Inside Sales Representative in Jessup, MD to drive outbound campaigns, schedule appointments and assist with direct quotes. You will work closely with Sales, Marketing, and Customer Service to improve customer satisfaction and grow revenue.

The role requires high school completion, strong communication, and the ability to manage relationships independently. Prior sales or outbound calling experience is desirable, with attention to safety and compliance in all

Qualifications

• High School Diploma or equivalent required.
• Experience in outbound calling or inside sales is preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Place outbound calls to schedule appointments and follow up with customers.
• Provide quotes or close sales when campaigns permit.
• Support showroom and stock organization as needed.
• Back up inbound customer service when required.
• Ensure safety policies and DOT/OSHA compliance.

Skills

Customer service

Customer relationships

Independent work

Education

High School Diploma

Job description

Position Summary

Inside Sales Representative

• Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up.
• Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns.
• Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.

Position Accountabilities;

• Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
• Provides quotes or completes the sale, if campaign appropriate to directly gain new business.
• Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.
• Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
• Manages requests for products, price and technical information.
• Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
• Maintains showroom cleanliness by procedures set forth by management.
• Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing.
• Tracks result of outbound campaign efforts.
• Backs up inbound customer service, as needed.
• Comply with all DOT and OSHA regulations.
• Ensure all safety rules are strictly observed.

Performs other duties as assigned. Complies with all policies and standards.

Compensation

$24.00

QUALIFICATIONS

Education: High School Graduate

Work Experience: Prior experience in outbound calling/inside sales, outside sales or marketing desirable.

Knowledge, Skills, Abilities: Excellent customer service skills. Ability to establish and manage customer relationships. Ability to work independently.

Physical Demands

• Stationary Position - FREQUENTLY
• Move/Traverse - OCCASIONALLY
• Stationary Position/Seated - FREQUENTLY
• Transport/Lifting - FREQUENTLY
• Transport/Carrying - FREQUENTLY
• Exerting Force/Pushing - OCCASIONALLY
• Exerting Force/Pulling - OCCASIONALLY
• Ascend/Descend - OCCASIONALLY
• Balancing - OCCASIONALLY
• Position Self/Stooping - OCCASIONALLY
• Position Self/Kneeling - OCCASIONALLY
• Position Self/Crouching - OCCASIONALLY
• Position Self/Crawling OCCASIONALLY-
• Reaching - FREQUENTLY
• Handling - FREQUENTLY
• Grasping FREQUENTLY
• Feeling - RARELY
• Communicate/Talking - CONSTANTLY
• Communicate/Hearing - CONSTANTLY
• Repetitive Motions - FREQUENTLY
• Coordination - OCCASIONALLY

Travel Requirement

None

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.