Inside Sales Representative I - Temp

Paycom; Wilsonville (OR); On-site; USD 25,000 - 39,000; Full time

Job summary

Mitchell Lewis & Staver in Wilsonville, OR is seeking an Inside Sales professional to support customers, outside sales, and operations. The role involves outbound calls, processing orders, and basic ERP use.

You will work in an office setting, handle inbound inquiries, and participate in promotions while building product knowledge on pumps. The position is an hourly, non-exempt role with opportunities to grow within the team.

Qualifications

• Experience in a customer service environment handling inbound and outbound calls.
• Basic knowledge of ERP software and ability to learn quickly.
• Ability to discuss products, promotions, and value adds clearly.
• Strong communication and problem-solving skills.

Responsibilities

• Initiate outbound calls to discuss products, solutions, and value adds.
• Participate in promotional campaigns and convey offers to customers.
• Answer incoming calls, route messages, and manage email flow.
• Submit sales orders and enter direct ship and purchase orders.
• Understand ERP at a beginner level and interpret pump sizing language.
• Perform other duties as needed within the role’s scope.

Skills

Active listening

Quick thinking

Adaptability

Persuasion

Negotiation

Communication

Detail oriented

Technical aptitude

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

TITLE: Inside Sales lDEPARTMENT: OperationsFLSA: Hourly (Non-Exempt)POSITION LEVEL: LinePosition Objective:Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.Supervisory Responsibilities:Not required for this roleEssential Functions:Initiate outbound calls to customers to discuss products, solutions, and potential value addsParticipates in promotional campaigns, effectively conveying special offers, discounts, and promotions to customersAnswer incoming phone calls, disburse messages, and manage email flowSubmit sales orders to the appropriate softwareUnderstand the ERP application at a beginner levelPerform customer service functionsEnter direct ship orders and purchase orders into the applicable programUnderstands and interprets technical language regarding pump sizing, including GPM, TDH, power requirement voltage, phase, ampsPerforms other duties as required or assigned, which are reasonably within the scope of the duties in this job classificationExperience Required:Experience in a customer service environment that handles both inbound and outbound phone callsExperience with Microsoft Word, PowerPoint, Excel, and Outlook at a basic levelExperience in agricultural, residential, or industrial pumpingExperience with rotating equipment, liquid pumps, and motorsCompetencies Required:Quick thinking, active listening, and adaptability: maintaining a positive and resilient attitudePersuasion and negotiation: guiding conversations smoothly and shaping customers’ hesitation into valueAnalysis & problem-solving: ability to work independently with little directionDetail oriented: identifies defects and ensures compliance with specificationsTechnical Aptitude: understands and interprets technical language regarding pump sizing, including GPM, TDH, power requirement voltage, phase, ampsCommunication: able to articulate thoughts and ideas clearly and effectively in written and oral forms to internal and external customersInitiative: takes ownership of work without being askedFlexibility and adaptability: ability to work in a fast-paced environmentEducation Required:High School diploma or equivalent required1 to 2 years of previous experience in inside sales or customer service rolesPhysical Requirements:Ability to remain at a stationary position 50% of the timeAbility to occasionally lift office products and supplies weighing up to 20 poundsAbility to work overtimeWork Environment:The duties of the job are primarily performed in an office environmentThere is some exposure to noise in the work environment, which is usually moderateThis position is not eligible for teleworkDisclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.Mitchell Lewis & Staver provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.