Inside Sales Representative I (Central)

PacBio; Illinois; Remote; USD 72,000 - 109,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Inside Sales Representative to drive growth in the life-science and genomics markets. In this exciting role, you will engage with prospects, nurture relationships, and ensure customer satisfaction through timely service contract renewals. Your success will be measured by the pipeline you build and the revenue you generate. If you are passionate about sales and eager to contribute to a forward-thinking company, this opportunity is perfect for you. Join a team that values collaboration and innovation, and make a significant impact in a thriving field.

Qualifications

• 1+ years in sales development or inside sales roles.
• Solid grasp of genetics and molecular-biology applications.

Responsibilities

• Drive prospecting strategy and generate high-quality leads.
• Qualify opportunities and engage customers for contract renewals.

Skills

Sales Development

Customer Relationship Management

Communication Skills

Organizational Skills

Team Collaboration

Education

Bachelor's degree in Biology

Master's degree in Biology

Tools

CRM Systems

Marketing Automation Tools

Prospecting Tools

Job description

Join to apply for the Inside Sales Representative I (Central) role at PacBio

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Join to apply for the Inside Sales Representative I (Central) role at PacBio

Inside Sales Representative

Location Remote | Minimal Travel (~10%)

PacBio is seeking a high-energy, opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. You will be on the front-line uncovering, qualifying, and nurturing opportunities that expand PacBio’s reach. You will also grow recurring revenue through service contract renewals and instrument consumables utilization. Your success will be measured by the strength of the pipeline you build and the incremental revenue you drive from both new prospects and our installed base.

Key Responsibilities

• Champion a team-first mindset Serve as the bridge between marketing campaigns, inbound demand, and field execution, ensuring high alignment and clear communication across teams.
• Drive prospecting strategy Execute targeted outbound and inbound campaigns to generate high-quality leads and early-stage opportunities.
• Own top-of-funnel growth Research, map, and expand a robust pipeline of accounts, contacts, and qualified opportunities.
• Qualify opportunities Assess customer needs, timelines, budgets, and decision processes according to PacBio’s sales methodology.
• Service contract renewals Proactively engage existing customers ahead of contract expiration to secure on-time renewals and upsell multi-year agreements.
• Instrument consumables utilization Partner with the local sales/service teams and PacBio services providers to win projects and drive consumables pull-through on active instruments.
• Collaborate with field sales Work closely with Territory Account Managers, Genomics Sales Specialists, and Regional Sales Directors to ensure seamless hand-off of qualified opportunities and coordinated follow-up.
• Leverage the tech stack Utilize CRM, prospecting, and marketing-automation tools to track activity, monitor pipeline health, and optimize outreach cadence.
• Deliver customer insights Feed real-time intelligence on market trends, competitive positioning, and customer pain points back to Marketing and Field Sales.
  
  
  

Requirements

• Bachelor’s degree in Biology, Genetics, or a related life-science field.
• Solid grasp of genetics and molecular-biology applications.
• 1+ years in sales development, inside sales, or pipeline-focused roles within life sciences, genomics, or related discipline.
• Demonstrated ability to meet or exceed pipeline-creation targets and renewal quotas.
• Exceptional organization, prioritization, and time-management skills.
• Relentless focus on building long-term customer relationships and revenue opportunities.
• Enthusiasm for cross-functional teamwork with Marketing, Sales, and Customer Success.
• Excellent interpersonal, written, and verbal communication skills.
  
  
  

Preferred Qualifications

• 1+ years of hands-on genomics or laboratory research experience.
• 2+ years in opportunity development or sales within life sciences, genomics, or related discipline.
• Master’s degree (M.S.) in Biology, Genetics, or a related discipline.
• Familiarity with next-generation sequencing (NGS) and/or genotyping technologies.
• Ability to communicate complex technical concepts clearly and persuasively.
• Comfort with prospecting tools, CRM systems, and multichannel outbound strategies.
  
  
  

This role is not eligible for visa sponsorship.

You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

Salary Range

$72,500.00 - $108,700.00

To all Staffing and Recruiting Agencies Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 650-521-8000, or [e-mail] for assistance.

Visit our following pages for more information on

• FAQs
• Benefits
• Culture
• Equal Opportunity Employment
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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