Inside Sales Representative (Full-Time), Indianapolis, IN

International Distribution Network; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A regional distribution company located in Indianapolis, IN is looking for a motivated individual to enhance customer service throughout Indiana. The role involves assisting customers via phone and in-person, processing orders, and supporting warehouse operations. Candidates should have 1-3 years of experience in Sales or Customer Service and be proficient in Microsoft Office. This position emphasizes teamwork and a dedication to customer satisfaction.

Qualifications

• 1–3 years of Inside Sales/Customer Service experience, preferably in distribution.
• Proficient with Microsoft Office products (Word, Excel).
• Strong organizational skills with the ability to multitask.

Responsibilities

• Assisting customers by phone and in person.
• Processing orders and providing customer assistance.
• Light warehouse operations like receiving and shipping.

Skills

Customer service

Sales assistance

Microsoft Office proficiency

Organizational skills

Teamwork

Job description

Job Description

Based in Indianapolis, IN, the individual in this position is responsible for providing superior service for customers throughout Indiana.

Responsibilities

• Assisting customers by phone and in person (for walk-in traffic/counter sales)
• Using the computer system to provide information on price and availability
• Order processing and related customer assistance, including processing special orders, presenting promotions, handling customer returns, and related tasks.
• Light warehouse operations (receiving, picking, packing, shipping)
• Manufacturer/vendor contact for factory orders
• Outbound customer calls to assist in growing the business in the Midwest region
• Working in a team-oriented environment to exceed customer expectations and support customer retention goals and company growth objectives.

Key Working Relationships

The successful candidate will report to the Branch Manager in Indianapolis, IN, and work closely with other staff members and the local Outside Sales representative.

Requirements

• Must be self-driven and hardworking
• 1–3 years of Inside Sales/Customer Service experience (distribution industry preferred)
• Proficient with Microsoft Office products (Word, Excel)
• Strong organizational skills with the ability to multitask
• Team player

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.