Inside Sales Representative-First Shift (5859)

ABC Supply; Beloit (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Employer paid life insurance

401(k) with generous company match

Flex spending

Paid time off

Paid holidays

Equal Opportunity Employer / Drug Free

Work in manufacturing environment

Job summary

American Construction Materials (ACM), a strategic business unit of ABC Supply, seeks an experienced Customer Service / Inside Sales Representative. You will be the liaison between ACM and customers, handling orders, credits, and service issues in a 100% manufacturing environment in Beloit, WI.

Responsibilities include recording orders in JDE ERP, improving on-time delivery, and supporting stocking programs while maintaining strong organizational skills and a service-oriented mindset.

Qualifications

• College degree or equivalent combination of education and experience.
• Previous sales and/or customer service, including an understanding of manufacturing and purchasing lead times, is preferred.
• Ability to read prints and interpret drawings.
• Previous ERP experience is preferred, specifically JDE.
• Ability to multitask and analyze quickly.
• Superior time management and organizational skills.

Responsibilities

• Recording sales orders via JDE ERP systems.
• Initiating credit requests.
• Managing projects as needed to improve the profitability of the company.
• Maximizing on-time delivery performance and customer satisfaction.
• Handling calls and customer service issues.
• Assisting in developing stocking programs.

Skills

Customer service

Sales & inside sales

Multitasking

Organizational skills

Read prints

Education

College degree or equivalent

Tools

JDE ERP

Job description

This is a first shift position.American Construction Materials (ACM), a strategic business unit of ABC Supply, produces a wide array of metal building materials including trim coil, edge metal, gutter systems, and a variety of other metal accessories. ACM is proud to be an employee-first company and has won the Gallup Great Workplace Award for 20 consecutive years.ACM is seeking an experienced Customer Service / Inside Sales Representative. In this role, you will be responsible for increasing sales volume and market share. In addition, you will act as a liaison between ACM and its customers, ensuring all concerns are addressed and needs are met in a timely manner. If you are service-oriented and have superior organizational skills, we want to hear from you!Specific duties may include:Recording sales orders via JDE ERP systemsInitiating credit requestsManaging projects as needed to improve the profitability of the companyMaximizing on-time delivery performance and customer satisfactionHandling calls and customer service issuesAssisting in developing stocking programsSpecific qualifications include:College degree or equivalent combination of education and experiencePrevious sales and/or customer service, including an understanding of manufacturing and purchasing lead times, is preferredAbility to read prints and interpret drawingsPrevious ERP experience is preferred, specifically JDEAbility to multitask and analyze quicklySuperior time management and organizational skillsPhysical Demand:Associate must be able to lift up to 50 lbs. unassisted and up to 100 lbs. with assistance.Ability to stand, walk, bend, stoop, crouch, reach, and lift for a full 8-hour day.Work Environment:100% manufacturing settingAssociate must comply with assigned Personal Protective Equipment (PPE) requirement in varies areas, including but not limited to, safety glasses, hearing protection, gloves, and safety shoes.Associate will have exposure to typical working conditions within the manufacturing environment, including but not limited to, seasonal temperature changes, occasional exposure to exhaust fumes, dirt, dust, debris, and grease, moving forklift equipment, and pinch points on machinery.Associate must comply with assigned Personal Protective Equipment (PPE) requirement in varies areas, including but not limited to, safety glasses, hearing protection, gloves, and safety shoes.Associate will have exposure to typical working conditions within the manufacturing environment, including but not limited to, seasonal temperature changes, occasional exposure to exhaust fumes, dirt, dust, debris, and grease, moving forklift equipment, and pinch points on machinery.Benefits may include:Health, dental and vision coverageEmployer paid life insurance401(k) with generous company matchFlex spendingPaid time offPaid holidaysEqual Opportunity Employer / Drug Free WorkplaceABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.