Inside Sales Representative Fading West Development

Fremont Economic Development Corporation; Mission (KS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits with employer contribution

Paid time off (PTO)

4% Employer match

Health and fitness reimbursement

Local gym discount

Job summary

A community development agency in Kansas seeks an Inside Sales Specialist to integrate sales with exceptional customer service. This role involves initial contact with clients, managing sales data, and nurturing client relationships to ensure successful project alignment with the organization's model. Ideal candidates will exhibit strong problem-solving skills and a commitment to excellence in a fast-paced environment. Full-time employees enjoy a comprehensive benefits package including health insurance, paid time off, and a 4% employer match.

Qualifications

• Must be competent in basic computer skills and navigating modern technology.
• Background check results should meet company standards.
• Reference check that speaks to the positive character of the applicant.

Responsibilities

• Shepherd clients from initial contact to technical sales team once vetted.
• Maintain urgency during initial client inquiries for timely agreements.
• Articulate product and service offerings clearly to clients.
• Follow up regularly with leads and potential clients.
• Collect client feedback to support design innovation.
• Assist in vetting appropriate clients, developers, dealers, distributors, and sourcing ideal clients.
• Collect client feedback to support design optimization of product lines.
• Develop client reporting structures to communicate status to departments and leadership.
• Provide tours of the factory explaining modular benefits as part of the sales process when needed.
• Use LEAN principles to establish, track, and improve sales processes, documentation, and KPIs.

Skills

Customer service

Sales ability

Problem-solving

Basic computer skills

Job description

Fading West exists to build thriving and connected communities by reimagining the construction industry. Our vision is to eliminate the housing crisis for the workforce and the communities they serve. Our mission is to create attainable, high-quality, architecturally interesting, diverse communities for the workforce. To accomplish this, we fully integrate design, development, manufacturing, and construction in a single LEAN value stream.

CORE VALUES

• We Care for People
• We Hate Waste
• We Excel & Outperform

OUR CULTURE

Strong Work Ethic, Fun, Learning, and Humility

• Fading West employees:
  • do not need to be managed
  • consistently impress the team with their insights and output
  • are wicked smart but don’t take themselves too seriously
  • have a passion for the company’s success without ego or pride in ownership
  • are teachable, collaborative, and committed to continual learning, growth, and personal development

Problem-Solving in a Challenging, Changing, and Flexible Organization

• Fading West employees:
  • Challenge the norms and think outside the box
  • enjoy the excitement of figuring out the “how” that accomplishes the “what” we are trying to achieve

Manage Complexity and Simplify Systems

• Fading West employees:
  • enjoy managing complexity to create efficient systems and processes that reduce waste and increase simplicity

Strategic Visionary Thinking

• Fading West employees:
  • Help develop strategies to achieve the objectives of the business plan to maximize return and minimize risk

Relationships and Mission

• Fading West employees:
  • Place a high value on relationships
  • Are discerning, highly relational, people connectors
  • Promote and maintain Fading West’s core values and mission statement
  • Are inclusive and build a culture where difference and creativity are valued
  • Believe diversity drives innovation

POSITION SUMMARY

The unique value the Inside Sales Specialist brings to Fading West is the integration of
sales and exceptional customer service. This individual will be one of our first touch points with clients ensuring we are exceeding potential client expectations. The Inside Sales Specialist will perform initial sales calls with clients ensuring their project is a
good fit with the Fading West model and will shepherd vetted clients to the technical sales specialists. This individual will also be responsible for ensuring all applicable initial sales data is tracked in the CRM system.

Responsibilities

• Shepherd clients from initial contact to technical sales team once vetted.
• Maintain a sense of urgency during the initial client inquiry and contact stage to provide all required information accurately and in a timely manner to ensure we reach signed sales agreements efficiently
• Clearly articulate our product, and construction services offerings and why they are the best choice for the client and home buyer
• Follow up with leads and potential clients on a regular basis
• Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest industry developments
• Assist in vetting appropriate clients, developers, dealers, distributors, and sourcing ideal clients
• Collect client feedback where appropriate to support the design innovation of Fading West product lines
• Develop client reporting structures to communicate accurate project status to various departments and leadership of the organization
• Provide tours of the factory explaining the benefits of modular and the Fading West product line as part of the sales process when needed
• Use LEAN principles to establish, track, and improve sales processes, documentation, and reportable KPIs
• Other duties as assigned
• This role requires signing a confidentiality agreement, intellectual property rights agreement, and non-compete and non-disclosure agreement.
• Background check results that meet Fading West’s standards.
• Reference check that speaks to the positive character of the applicant.
• May be required to regularly stand, sit, or walk for long periods of time, lift or carry more than 30 pounds, climb/balance on stairs or ladders, stoop, kneel, and crouch.
• Must be competent and comfortable in basic computer skills and navigating modern technology.

BENEFITS SUMMARY
(Offered to all full-time employees (30+ hours/week))

• Health Benefits (Portion of monthly premiums paid by employer)
  • Medical (Cigna)
    • Choice between three plans
      • High deductible plan with $3300 for individuals and $6300 for families w/ HSA
      • High deductible plan with $5000 deductible
      • PPO Plan with $1500 deductible for individuals and $3500 for families
  • Direct Primary Care Medical Option
  • Dental (Cigna)
  >Vision (Unum)

4% Employer Match

Auxiliary Benefits

• Long Term Disability (fully employee paid)
• Life Insurance (fully employee paid)
• Employee Assistance Program
• Health and Fitness Re-imbursement ($250 / year)
• Local Gym Discount

Paid Time Off (PTO)

• Vacation (2 weeks per year)
• Personal days (6 days per year)
• Sick days
• Paid holidays

Fading West Development LLC and all its wholly owned subsidiaries are equal opportunity employers

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.