Inside Sales Representative Distribution Sales (EAST)

Shelby American, Inc.; Harrisburg (NC); Remote; USD 55,000 - 75,000; Full time

Job summary

A leading company in the medical distribution sector is looking for an Inside Sales Representative to manage distributor relationships and drive sales growth. Ideal candidates will have a strong sales background with excellent communication skills and the ability to deliver exceptional customer service. This fully remote role offers a dynamic work environment and the opportunity to contribute to significant revenue growth through strong partnerships.

Qualifications

• 3-5 years of experience in inside sales, distribution sales, or account management.
• Proven track record of meeting or exceeding sales quotas in a B2B environment.
• Strong knowledge of distribution channels.

Responsibilities

• Manage relationships with distribution partners and drive demand with customers.
• Collaborate on sales strategies and develop business plans.
• Track sales activities and maintain CRM records.

Skills

Sales principles

Customer relationship management

Communication skills

Analytical skills

Education

Bachelor’s degree in Business, Marketing, Sales, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

Fully Remote • Remote Work Location - WFH (USA)

Description

Overview

Safeguard Medical is seeking a motivated and results-driven Inside Sales Representative Distribution Sales to join our high-performing team. This role is responsible for managing relationships with distribution partners as well as driving demand with end user customers. The Inside Sales Representative will focus on driving revenue growth, developing strategic partnerships, and providing exceptional customer service to ensure a seamless sales experience in conjunction with the Outside Sales Representative in their territory.

Roles and Responsibilities

As the Inside Sales Representative Distribution Sales, you will:

• Account Management and Distribution Partner Support
• Work in conjunction with your Outside Sales Representative to drive demand with end user customers by informing them of the value of the Safeguard product offering; and working with our distribution partners to execute sales within the territory.
• Serve as the primary point of contact for distribution partners, ensuring strong, long-term relationships.
• Provide ongoing support to distribution partners, helping them achieve sales goals through training, product education, and tailored solutions.
• Partner with distributors to develop joint business plans and execute strategies for mutual success.
• Respond promptly to distributor inquiries, resolve issues, and maintain a high level of customer satisfaction.

2. Sales and Revenue Growth

• Identify and pursue new business opportunities within assigned distribution accounts.
• Drive sales growth through up-selling and cross-selling Safeguard Medical’s portfolio of products.
• Develop and implement sales strategies to meet or exceed monthly and quarterly sales quotas.
• Collaborate with internal teams (marketing, product development, and customer service) to support distributor sales efforts.

3. Lead Generation and Prospecting

• Research, develop, and qualify leads to expand the distribution network.
• Proactively reach out to new and existing distributors via phone, email, and virtual meetings to identify opportunities for growth.
• Maintain a robust sales pipeline and ensure timely follow-up on all leads.

4. Reporting and CRM Management

• Track and manage sales activities.
• Generate and submit weekly sales reports, including updates on sales performance, key accounts, and forecasts.
• Maintain accurate and organized records of distributor interactions, agreements, and sales progress.

5. Product Expertise and Representation

• Develop a deep understanding of Safeguard Medical’s products, services, and industry trends.
• Represent Safeguard Medical at trade shows, conferences, and events to promote products and build relationships with distributors.
• Stay updated on competitive products, market conditions, and customer needs to identify opportunities and refine sales strategies.

Qualifications

To excel in this role, candidates must meet the following requirements:

Education and Experience:

• Bachelor’s degree in Business, Marketing, Sales, or a related field (required).
• 3-5 years of experience in inside sales, distribution sales, or account management.
• Proven track record of meeting or exceeding sales quotas in a B2B environment.

Skills and Knowledge:

• Strong knowledge of sales principles, customer relationship management, and distribution channels.
• Exceptional verbal and written communication skills, with the ability to build rapport and influence key stakeholders.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to analyze sales data, identify trends, and develop strategies for growth.
• Familiarity with the medical, healthcare, or emergency response industries is a plus.

Attributes and Competencies:

• Self-motivated and goal-oriented, with the ability to work independently while contributing to team success.
• Strong problem-solving and decision-making skills, with the ability to act quickly and effectively.
• High emotional intelligence and professionalism, especially in managing relationships with diverse stakeholders.
• Ability to adapt to a fast-paced and dynamic work environment.

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Preferred Qualifications

• The ideal candidate will have 3-5 years of experience in inside sales, distribution sales, or account management, with a strong ability to identify opportunities, nurture relationships, and meet or exceed sales targets. This is a remote position with occasional travel required. If you are a highly organized, customer-focused sales professional eager to make an impact, we encourage you to apply.
• Experience managing distribution sales in the medical or healthcare industry.
• Familiarity with military medical terminology, pre-hospital care, or emergency medical equipment.
• Bilingual in English and French (for Canadian market support) is a plus.

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• Demonstrated ability to take ownership and accountability for tasks and goals.
• Team-oriented personality with a collaborative and solutions-focused approach.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Analytical mindset to interpret data, create reports, and drive decision-making.

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Physical and Mental Requirements

• Regularly required to sit, stand, walk, and use hands for typing or handling objects.
• Ability to maintain focus and productivity in a remote work setting.
• Capable of multitasking, managing numerous interruptions, and working under deadlines.
• Ability to maintain professionalism and emotional intelligence in challenging or stressful situations.

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Other Requirements

• Willingness to travel periodically within the US and Canada (up to 15%).
• Ability to represent Safeguard Medical at trade shows and events.

Equal Opportunity Employer Statement for Job Descriptions

Safeguard Medical is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are made based on qualifications, merit, and business needs. We believe that diversity strengthens our team and fosters innovation and growth.