Call Center Customer Service Representative

TEKsystems; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

TEKsystems is seeking a Call Center Customer Service Representative in Harrisburg. The role involves assisting customers with inquiries and ensuring proper documentation of calls. Ideal candidates will have a year of customer service experience and proficiency with data entry, providing a crucial service in a rapidly growing sector.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Employee Assistance Program

Paid Time Off (PTO)

Qualifications

• At least 1 year of customer service experience (call center experience is a plus).
• Proficiency with computers and data entry.
• Reliable transportation and a strong attendance record.

Responsibilities

• Handle inbound calls and assist customers with account inquiries.
• Update customer details and document calls.

Skills

Customer service experience

Proficiency with computers and data entry

Education

High School Diploma or GED

Job description

Call Center Customer Service Representative

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Call Center Customer Service Representative

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Description

EZ Pass – Customer Service Representative Job Description

Start Date: July 2025

Schedule: Monday through Friday (Day shift)

Location: 300 East Park Drive, Harrisburg, PA 17111 (Fully on-site, opportunity to apply to work from home at 90 days on assignment

Pay Rate: $18/hr

PTO (Paid Time Off) Accrual

Responsibilities

Handle inbound calls, assist customers with account inquiries, and help resolve concerns. This includes updating customer details and documentation of calls.

What We're Looking For

• At least 1 year of customer service experience (call center experience is a plus)
• Proficiency with computers and data entry
• High School Diploma or GED (verification required)
• Reliable transportation and a strong attendance record
  
  
  

Experience Level

Entry Level

Pay And Benefits

The pay range for this position is $18.00 - $18.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Harrisburg,PA.

Application Deadline

This position is anticipated to close on Jul 7, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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