Inside Sales Representative - Dental

CSG Talent; Illinois; À distance; USD 50 000 - 75 000; Plein temps

Résumé du poste

CSG Talent is seeking an Inside Sales Representative for a remote US-based role with occasional travel to industry events. You will own and grow a book of dental practice accounts, serve as the primary contact for dentists and office teams, and identify opportunities to upsell and expand utilization while collaborating with the broader commercial team.

The role emphasizes revenue retention, KPI-driven targets, and delivering excellent customer experience across more offices and service lines.

Qualifications

• Clinical dental background (RDA, RDH, dental assisting) transitioning to sales/account management.
• Proven ability to meet revenue targets in a KPI-driven environment.
• Strong relationship-building with busy dental practices and consultative communication.
• Organized, data-driven, capable of managing multiple accounts and priorities.
• CRM familiarity; HubSpot experience is a plus.

Responsabilités

• Own and grow a portfolio of existing dental practice accounts (account management + inside sales).
• Serve as the primary contact for dentists and office teams, resolving issues and protecting satisfaction/retention.
• Identify growth opportunities via upsell / cross-sell and increased utilization.
• Manage inbound leads and convert opportunities through a consultative sales process.
• Partner with field Business Development to support expansion and coordinated account plans.
• Maintain accurate CRM activity, pipeline, and account health tracking (HubSpot a plus).
• Support renewals / commercial conversations where applicable and escalations.
• Share customer feedback and market insights internally to improve service delivery and commercial execution.

Connaissances

Inside sales

Account management

CRM (HubSpot)

Relationship building

Data-driven decisions

Outils

HubSpot CRM

Description du poste

Inside Sales Representative Remote (US) | Occasional travel (trade shows/events) CSG is partnered with a leading dental manufacturer (supporting 11,000+ dentists across the US ), hiring an Inside Sales Rep to own and grow a portfolio of existing standard accounts . This role sits at the center of revenue retention + account expansion , partnering closely with the wider commercial team (including field/new business) to drive growth across more offices, deeper adoption within offices, and additional service lines -while delivering an excellent customer experience.

Key responsibilities

• Own and grow a book of existing dental practice accounts (account management + inside sales)
• Act as the primary point of contact for dentists and office teams , resolving issues and protecting satisfaction/retention
• Identify and execute growth opportunities via upsell / cross-sell and increased utilization
• Manage inbound leads and convert opportunities through a consultative sales process
• Partner with field Business Development to support expansion and coordinated account plans
• Maintain accurate CRM activity, pipeline, and account health tracking ( HubSpot a plus )
• Support renewals / commercial conversations where applicable and escal …
• Share customer feedback and market insights internally to improve service delivery and commercial execution

Requirements

• Clinical dental background (RDA, RDH, dental assisting, etc.) and a clear move into (or strong interest in) sales/account management
• Comfortable owning revenue targets and operating in a KPI-driven environment
• Strong relationship-building skills with busy practices ; consultative communication style
• Organised, data-driven, and able to manage multiple accounts and priorities at pace
• CRM familiarity required (HubSpot preferred)
• US-based and able to travel occasionally for industry events