Inside Sales Representative/Coordinator

Carter Lumber Company; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, Vision Plans

Short and Long-Term Disability

Company-paid life insurance

401(k) matching

Vacation time and paid holidays

Job summary

Carter Lumber Company is seeking an Inside Sales Rep in Charleston, SC to provide exceptional customer service and support to clients. You will assist customers with product information, process transactions, and follow up on quotes.

Applicants should have sales or customer service experience and must possess a friendly personality and effective communication skills. Benefits for full-time employees include health insurance, 401(k) matching, and growth opportunities within the company.

Qualifications

• Experience working in sales or customer service.
• Friendly, outgoing personality.
• Effective communication skills required.

Responsibilities

• Assist customers in the store with product information.
• Produce estimates for packages/projects and process transactions.
• Follow up on online customer quotes and cold call potential leads.

Skills

Sales experience

Customer service

Effective communication

Team player

Job description

Do you have a positive attitude? Are you a people‑person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Friendly customer service is key. Our customers can buy a 2x4 anywhere – they come to us because of the customer service.

Description

When a customer walks in the store, you will be there to assist them. You will share product information, give advice on their project needs, produce estimates for packages/projects and process transactions. You will also follow up on online customer quotes, cold call to qualify new leads, support the Outside Sales Reps as needed, and assist in inventory control by conducting cycle counts and resolving overages/shortages.

Each ISR completes training to learn our products, our POS System, and how to fill out paperwork.

Requirements

• Experience working in sales or customer service
• Friendly, outgoing personality
• Effective communication skills
• Familiarity with building materials is helpful, but not required
• Ability to be a team player
• Ability to ensure sales and profit goals are met

Benefits (full‑time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long‑Term Disability
• Company‑paid life insurance and AD&D
• Optional supplemental life insurance
• Company‑match 401(k)
• Vacation time and paid holidaysVendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!