Inside Sales Representative - Carlsbad, CA

IQVIA; Carlsbad (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a motivated individual for a remote 14-week project focused on service contract sales. The role involves leveraging your sales experience to introduce service contracts to existing customers and establish new business through proactive outreach. You will engage with key decision-makers, assess customer needs, and provide tailored solutions to enhance their service experience. This position offers the opportunity to work in a dynamic environment, contributing to advancements in healthcare while developing your professional skills in sales and customer relations.

Qualifications

• 2+ years of inside sales or customer service experience preferred.
• Strong customer service skills and proven sales record of success.

Responsibilities

• Introduce client’s service contracts to current customers.
• Establish new business sales via email and outbound calls.
• Identify decision makers and review service options to close sales.

Skills

Inside Sales

Customer Service

Telemarketing

Time Management

Communication Skills

Sales Record

Prospecting

Education

AA/BS/BA or equivalent practical experience

Job description

We invite you to apply! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes 5-7 minutes to complete.

**THIS IS A REMOTE - 14-WEEK PROJECT**

Requirements:

• AA/BS/BA or equivalent practical experience; preferred

• 2+ years inside sales, direct sales, customer service or telemarketing experience; preferred

• Ideal candidate will have prior service contract selling experience; strong customer service skills; be confident, professional, and a self-starter

• Excellent time management skills and ability to cultivate positive client relationships

• Proven sales record of success

• Excellent verbal and written communication skills

• Ability to prospect, build a pipeline, and move opportunities through the sales cycle; discuss viable solutions with decision makers

Responsibilities:

• Introduce client’s service contracts to current customers

• Establish new business sales via email and outbound calls

• Focus on biomed and materials management departments for initial outreach

• Identify decision makers and influencers; review service options to close sales

• Assess current equipment and warranty terms to recommend suitable service contracts

• Send formal service menu documents to customers

• Follow up through calls and emails for feedback

• Understand customer needs; provide solutions to extend, adopt, or upgrade services for multiple years

• Develop solutions that meet client goals based on discussions

IQVIA/MedTech aims to help customers advance healthcare in a fast-paced environment by accelerating results, improving patient outcomes, and exploring new opportunities.

#LI-CES #LI-DNP

IQVIA is a leading global provider of clinical research, commercial insights, and healthcare intelligence, supporting the development and commercialization of medical treatments worldwide. Learn more at https://jobs.iqvia.com

IQVIA is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status. More info at https://jobs.iqvia.com/eoe

The potential base pay range is $34-$36 per hour, depending on qualifications, location, and schedule. Additional incentives, bonuses, and benefits may apply.