Inside Sales Representative (74139)

Tireco, Inc.; Gardena (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Weekly

Sick Time

Vacation Time

Paid Holidays and Floating Holidays

Premium medical and dental coverage

Vision Insurance

401(k) with company matching

Life Insurance

Discounts on Tires and Wheels

Advancement opportunities

Job summary

Tireco, Inc. is seeking an Inside Sales Representative in Gardena, CA to handle customer inquiries, introduce new products, and support sales campaigns.

The role involves inbound calls, outbound outreach, and CRM updates, with a strong emphasis on delivering exceptional service. Requirements include a high school diploma and 2+ years in a similar role, plus bilingual English/Spanish and basic MS Office skills.

Qualifications

• High school diploma or GED or equivalent experience.
• 2+ years of experience in a similar role.
• Excellent customer service track record.
• Basic knowledge of MS Office (Word, Outlook).
• Familiarity with NetSuite preferred.

Responsibilities

• Provides exceptional customer service and sales support via phone, chat, text and email.
• Answers inbound calls and makes outbound sales calls to support campaigns.
• Enter discussion points and follow-up activities in the CRM system.
• Provide information about products, services, campaigns and programs.
• Develop new prospects and leads by outbound calling and online research.
• Assist sales team with new customer and credit applications.

Skills

Customer service

Outbound sales

Bilingual English/Spanish

Communication

Education

High school diploma or GED

Tools

NetSuite

MS Office (Word, Outlook)

Job description

Inside Sales Representative (74139)# Inside Sales Representative (74139)Tire Distributor Xperts HQ - Gardena, CA 90248## OverviewSalary Range$17.00 - $17.00 Base+Commission/monthJob ShiftDay## Description**JOB TITLE:** Inside Sales RepresentativeBilingual: Required (English/Spanish)As an Inside Sales Representative (ISR) for Tireco Distributors, you will maintain customer satisfaction through effectively handling customer sales inquiries, new product introductions, answering inbound customer sales calls, and making daily outbound sales calls to support ongoing sales and marketing campaigns. Telemarketing background would be ideal.**SCHEDULE*** Monday - Friday, 8:00 am – 5:00 pm with rotating Saturdays* Closed on Sundays so you can spend time with your loved ones**COMPENSATION*** Base pay (**$17**/hr) + uncapped commissionAverage performers in this role are earning **$15,000** in commission**TEAM MEMBER PERKS**Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:* Paid Weekly* Sick Time - 5 days* Vacation Time - Earn up to 2-weeks on your first year of employment* Paid Holidays and Floating Holidays* Premium FREE Medical and Dental coverage options* Vision Insurance* 401(k) with company matching* Life Insurance* Discounts on Tires and Wheels* Opportunity for advancement**WE WANT TO HEAR FROM YOU IF YOU*** You pride yourself in providing the BEST customer service* You are enthusiastic about the automotive industry* You are meticulous, self-driven, and an effective communicator**ESSENTIAL RESPONSIBILITIES*** Provides exceptional customer service and sales support to all customers and team members* Effectively supports sales and customer service-related inquiries from customers through various channels, i.e., phone, chat, text, and email* Answers inbound customer phone calls* Makes outbound sales calls to support company objectives as assigned by the manager* Enters customer discussion points and other information in the Customer Relationship Management (CRM) system and coordinates follow-up activities* Provides information to customers about our products, services, campaigns, and programs* Develops new prospects and leads by making outbound phone calls and doing research online* Assists sales team and customers with new customer and credit applications* Supports the product returns process for new items and warranty claims* Maintains supplier point-of-sale brochures, catalogs, banners, and other items to support sales team members and customers* Compiles recommendations to improve the efficiency and effectiveness of key business processes* Works with other sales team members and sales team management to share best practices and implement improved sales practices* Availability to work Saturdays as part of team rotation; covering phones remotely using company equipment**REQUIRED QUALIFICATIONS AND SKILLS:*** High school diploma / G.E.D. or equivalent experience* 2+ years of experience in a similar or related position* Excellent customer service track record* Basic knowledge of MS Office suite; Word, Outlook* Familiarity with NetSuite, preferred