Inside Sales Representative

Elkay; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

401(k) matching

Educational reimbursement

Employee stock purchase plan

Job summary

Zurn Elkay Water Solutions Corporation is seeking an Inside Sales Representative to support field sales, manage the sales pipeline, and coordinate with independent reps. The role requires CRM proficiency, strong organizational skills, and proactive communication with engineers, distributors, and contractors.

You will work within a collaborative, fast-paced environment and contribute to revenue growth by qualifying leads, tracking opportunities, and providing timely follow-up.

Qualifications

• Strong organizational and time-management skills with the ability to handle multiple opportunities.
• Excellent verbal and written communication, and customer-facing interactions.
• Ability to build positive relationships with customers, reps, and internal teams.

Responsibilities

• Maintain an accurate sales pipeline for the assigned region and advance opportunities through the sales cycle.
• Qualify inbound leads and perform outbound follow-up to develop new opportunities.
• Coordinate with independent sales reps and provide day-to-day support for Regional Sales Managers.

Skills

Organizational skills

Time-management

Excellent communication

Relationship building

Self-motivated

Education

BA/BS degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

Inside Sales Representative

The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

The Inside Sales Representative plays a key role in driving revenue growth and supporting field sales efforts for Intellihot. This position is responsible for managing the sales pipeline, qualifying inbound and outbound leads, tracking project opportunities, coordinating with external manufacturer representatives, and providing day-to-day support for Regional Sales Managers. The ideal candidate is organized, proactive, and experienced in CRM management and sales processes within a technical or manufacturing environment.

Essential Job Functions

• Pipeline Management: Maintain an accurate and up-to-date sales pipeline for your assigned region; ensure all opportunities are properly documented and advanced through the sales cycle.
• Lead Qualification: Evaluate inbound leads for product fit and project readiness; perform outbound follow-up to develop new opportunities and nurture early-stage prospects.
• Project Tracking & Follow-Up: Monitor active projects, follow up with customers, reps, and distributors, and ensure timely updates and next steps are executed.
• External Representative Coordination: Serve as a key point of contact for independent sales reps; assist with quoting, product inquiries, project details, and lead assignments.
• Regional Sales Manager Support: Provide administrative and sales support including proposal preparation, CRM updates, appointment setting, and customer follow-up.
• CRM Management: Utilize Salesforce to log activities, track opportunities, generate reports, and maintain clean, complete data.
• Customer Communication: Respond to customer inquiries, provide product information, and help guide customers to appropriate solutions.
• Sales Communication Skills: Utilize strong sales skills through conference calls, phone calls, and emails with engineers, distributors, contractors, and reps.
• Pricing Discussions: Handle pricing conversations professionally with engineers, distributors, and manufacturer reps.
• Technical Skills Development: Learn and apply technical knowledge, including proper sizing of water heaters and providing crossovers for competitive equipment.
• Cross-Functional Collaboration: Work closely with applications, technical support, customer service, and marketing to ensure smooth information flow and customer satisfaction.
• Occasional Travel: Participate in quarterly sales meetings at the Vernon Hills office and attend occasional trade shows as needed.

Education and Experience

• BA/BS degree or equivalent.
• Hands on experience with Salesforce or comparable CRM software.
• Inside sales, sales support, or sales-related experience (manufacturing or HVAC/plumbing industry experience a plus).
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Knowledge, Skills, Abilities and Behaviors

• Strong organizational and time-management skills with the ability to handle multiple ongoing opportunities.
• Excellent communication skills—verbal, written, and customer-facing.
• Ability to build positive relationships with customers, sales reps, and internal teams.
• Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.

Total Rewards and Benefits Competitive Salary Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance Matching 401(k) Contribution Health Savings Account Up to 3 weeks starting Vacation (may increase with tenure) 12 Paid Holidays Annual Bonus Eligibility Educational Reimbursement Matching Gift Program Employee Stock Purchase Plan – purchase company stock at a discount!

Equal Opportunity Employer – Minority/Female/Disability/Veteran Zurn Elkay Water Solutions Corporation

What happens when two remarkable sustainability leaders come together as one? A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time. In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse. Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.

What makes Zurn Elkay Water Solutions Corporation special is our people and our culture. While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most. Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values. We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.