Inside Sales Representative

Smart Care Equipment Solutions; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Smart Care Equipment Solutions is seeking an entry‑level Sales Development professional in the United States to prospect and engage decision‑makers through outbound calls and emails. You will qualify leads, hand off to the sales team, and set meetings for field representatives while maintaining CRM records and supporting campaigns.

The role emphasizes clear communication of Smart Care’s value, objections handling, and hitting SQL/activity targets while collaborating with marketing to improve

Qualifications

• Bachelor’s degree preferred or 1–2+ years in sales, customer service, lead generation, or cold calling.
• Familiarity with CRM and sales/marketing tools, and/or Microsoft Office.

Responsibilities

• Prospect and engage decision-makers through outbound phone and email outreach.
• Qualify leads based on customer needs, budget, timeline, and fit and hand-off to salesperson.
• Set meetings and appointments for field sales representatives and generate work orders.
• Clearly communicate Smart Care’s value proposition and overcome basic objections.
• Maintain accurate activity, lead status, and notes in CRM and sales tools.
• Collaborate with marketing and sales to support campaigns and initiatives.
• Provide feedback to improve messaging, scripts, and outreach strategies.
• Meet or exceed SQL and activity goals.

Skills

Outbound outreach

CRM proficiency

Lead qualification

B2B sales

Education

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Key Responsibilities

• Prospect and engage decision-makers through outbound phone and email outreach
• Qualify leads based on customer needs, budget, timeline, and fit and hand-off to salesperson
• Set meetings and appointments for field sales representatives and generate work orders
• Clearly communicate Smart Care’s value proposition and overcome basic objections
• Maintain accurate activity, lead status, and notes in CRM and sales tools
• Collaborate with marketing and sales to support campaigns and initiatives
• Provide feedback to improve messaging, scripts, and outreach strategies
• Meet or exceed SQL and activity goals

Qualifications

• Professional, results‑driven, and motivated to build a sales career
• Comfortable making outbound calls and communicating via email with sales aptitude
• Strong listening, communication, and organization skills
• Ability to manage time effectively and work independently
• Positive, team‑oriented attitude

Experience & Skills

• Bachelor’s degree preferred OR 1–2+ years of experience in sales, customer service, lead generation, or cold calling
• B2B services sales experience a plus
• Familiarity with CRM and sales/marketing tools, and/or Microsoft Office
• Understanding of sales funnel and lead qualification concepts

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].