Inside Sales Representative

Smart Care Equipment Solutions; Minnesota; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Smart Care Equipment Solutions is seeking a proactive sales development professional to prospect decision-makers through outbound phone and email outreach, qualify opportunities, and set meetings for field sales. You will maintain accurate CRM records, collaborate with marketing, and help refine messaging and outreach strategies to meet SQL and activity goals.

The role supports a national service provider for commercial foodservice equipment with equal opportunity employment.

Qualifications

• Prospecting and engaging decision-makers via outbound calls and emails.
• Qualifying leads based on needs, budget, timeline, and fit.
• Strong communication and organizational skills.

Responsibilities

• Qualify leads and hand off to salesperson after determining fit.
• Set meetings and appointments for field sales representatives.
• Maintain accurate activity, lead status, and notes in CRM.
• Collaborate with marketing and sales to support campaigns.

Skills

Outbound outreach

Lead qualification

CRM proficiency

Meeting scheduling

Communication skills

Team collaboration

Education

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Key Responsibilities

• Prospect and engage decision-makers through outbound phone and email outreach
• Qualify leads based on customer needs, budget, timeline, and fit and hand-off to salesperson
• Set meetings and appointments for field sales representatives and generate work orders
• Clearly communicate Smart Care’s value proposition and overcome basic objections
• Maintain accurate activity, lead status, and notes in CRM and sales tools
• Collaborate with marketing and sales to support campaigns and initiatives
• Provide feedback to improve messaging, scripts, and outreach strategies
• Meet or exceed SQL and activity goals

Qualifications

• Professional, results‑driven, and motivated to build a sales career
• Comfortable making outbound calls and communicating via email with sales aptitude
• Strong listening, communication, and organization skills
• Ability to manage time effectively and work independently
• Positive, team‑oriented attitude

Experience & Skills

• Bachelor’s degree preferred OR 1–2+ years of experience in sales, customer service, lead generation, or cold calling
• B2B services sales experience a plus
• Familiarity with CRM and sales/marketing tools, and/or Microsoft Office
• Understanding of sales funnel and lead qualification concepts

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services and quick response times.

We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs.

As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.