Inside Sales Representative

gemairedistributors; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Watsco, the industry leader in HVAC equipment, seeks an Inside Sales Representative to drive growth within our dealer network. You will be the lead contact for assigned customers, nurturing relationships, and pursuing new business opportunities via digital channels and calls.

Expect to develop strong product and pricing knowledge, collaborate with cross-functional teams, and achieve sales quotas by expanding margins and client satisfaction in a fast-paced environment.

Qualifications

• Proven sales experience with track record of over-achieving quota.
• Strong phone presence, listening and presentation skills.
• Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Strong organization and time management skills.
• Solution oriented, self-starter and results oriented.
• Ability to work independently and in a team setting.
• Ability to meet assigned goals and objectives in designated time frames.
• Demonstrated aptitude for continuous learning.
• A willingness to learn and grow with our Company.

Responsibilities

• Strategically engage customers through phone, video, and digital correspondence.
• Analyze business intelligence data to identify growth opportunities.
• Achieve quarterly sales quotas by growing sales and margin with assigned accounts.
• Develop business relationships to identify potential opportunities.
• Work in a team selling environment to share best practices and processes.
• Leverage partnerships with internal teams to drive growth and customer satisfaction.
• On-board and ramp new accounts with Territory Managers.
• Use PSS to identify customer needs, proposals, and pricing.
• Negotiate with solid financial acumen to maximize profits.
• Execute problem solving with strong business decision making and urgency.
• Maintain customer database in CRM with sales notes and procedures.
• Drive customer engagement through proactive and reactive interactions.
• Assist accounts with pricing, marketing programs and technical support.
• Meet and exceed KPI goals and daily metrics.
• Ensure timely delivery of client-focused solutions.
• Attend product and sales training meetings as required.
• Perform other duties as assigned.
• In addition to above responsibilities, accountable for all other duties as assigned.

Skills

Sales experience

Phone presence

High call volume

Computer skills

Organization & time mgmt

Self-starter

Independent & teamwork

Goal-oriented

Willingness to learn

Education

Associate degree

Tools

Salesforce.com

Job description

Duties and Responsibilities

• Strategically engage customers, through phone, video, and or digital correspondence.
• Analyze business intelligence data to identify potential sales and margin growth opportunities.
• Achieve quarterly sales quotas by growing sales and margin with assigned accounts.
• Develop business relationships with various influences to identify potential opportunities.
• Work in a team selling environment to collaborate for best practices, sales, and processes engagement.
• Leverage partnerships with various internal partners to drive growth and ensure customer satisfaction.
• Work with Territory Managers to on-board and ramp new accounts.
• Use Professional Selling Skills (PSS) to identify customer needs, proposal & pricing.
• Proven negotiating skills with solid financial acumen to maximize profits.
• Execute solid problem solving and strong business decision making confidence with sense of urgency.
• Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
• Drive customer engagement through both proactive and reactive customer engagements.
• Assist accounts with pricing, marketing programs and technical support.
• Consistently meet and exceed KPI goals and daily metrics.
• Ensure the timely and successful delivery of our client-focused solutions.
• Attend product and sales training meetings as required.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications

• Proven sales experience with track record of over-achieving quota.
• Strong phone presence, listening and presentation skills.
• Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Strong organization and time management skills.
• Solution oriented, self-starter and results oriented.
• Ability to work independently and in a team setting.
• Ability to meet assigned goals and objectives in designated time frames.
• Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
• A willingness to learn and grow with our Company.

Preferred Qualifications

• Associate (2 year) Degree.
• Knowledge of HVAC terminology and HVAC product knowledge.
• Experience working with Salesforce.com.
• Bilingual.

Work Environment

Sales Center Office

Physical Demands

Demand Frequency

Sedentary – Lifting 0-10 pounds Never

Light Lifting – 10-20 pounds Never

Moderate Lifting – 20 to 50 pounds Never

Heavy Lifting – 50 to 100 pounds Never

Pulling/Pushing, Carrying Never

Reaching or working above shoulder Never

Walking Frequent

Standing Frequent

Sitting Constant

Stooping Never

Kneeling Never

Repeated Bending Never

Climbing Never

Desk Work/Computer use/Telephone use Constant

Operating a motor vehicle Never

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseload lift etc. Never

Other – Talk, Drive, visit customers etc. Constant

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Business Title: Inside Sales Representative

Objective

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives by promoting sales to our customer dealer network. As an Inside Sales Representative, you’ll be a highly motivated self-starter who operates as the lead point of contact. You’ll be responsible for creating and maintaining strong relationships with an assigned portfolio of customers, hunting for new business from existing clients and actively seek new sales opportunities, while utilizing a digital presence.