Inside Sales Representative

Socket.dev; Seattle (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary + bonus

401(k) / Retirement savings

Medical, dental, vision, life and long

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DNOW is seeking an Inside Sales Representative in Seattle to manage the full order process, provide technical sales support, and coordinate with customers and vendors. You will assist the sales team with administrative tasks and help drive growth while maintaining strong relationships.

The role emphasizes service quality, data accuracy, and collaborative teamwork with the goal of exceeding sales targets and delivering outstanding customer satisfaction.

Qualifications

• High School diploma or equivalent required.
• Drilling or production knowledge preferred.
• Oral and written communication skills essential.
• Valid driver's license required.

Responsibilities

• Assist customers and vendors to complete sales orders.
• Support sales team with administrative tasks.
• Process orders from creation to delivery paperwork and invoicing.
• Provide technical sales support and product guidance to customers.
• Contribute to business development efforts to grow the customer base.
• Help exceed sales goals and improve customer satisfaction.

Skills

Customer service mindset

Relationship-building

Detail-oriented

Self-motivated

Education

High School diploma or equivalent

Tools

SAP

Excel

Word

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. START YOUR CAREER NOW.

The Inside Sales Representative will have direct contact with both customers and vendors, and will ensure the highest level of service as a representative of DNOW. Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships.

JOB RESPONSIBILITIES

• Service drilling and/or production accounts.
• Support sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
• Other duties, as assigned.

JOB REQUIREMENTS

• High School diploma or equivalent work experience
• Drilling and/or production knowledge preferred.
• MS Office skills (Excel and Word) and SAP knowledge preferred.
• Experience in inside sales/customer service role a plus
• Knowledge of relevant oil & gas products preferred
• Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction.
• Detail-oriented, organized and analytical.
• Must have current, valid driver’s license and acceptable record at all times.
• Must be able to physically lift up to 40 lbs.
• Oral and written communication skills, both internal and external.
• Relationship-building abilities with both customers and co-workers.
• Strong work ethic and integrity.

BENEFITS

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays