Inside Sales Representative

DNOW; Midland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary + bonus

401(k) Retirement savings

Comprehensive Benefits (medical,Dental

Career growth

Friendly work environment

Paid vacation/holidays

Job summary

DNOW is seeking an Inside Sales Representative to manage orders and liaise with customers and vendors, delivering products and services with strong technical support. The role emphasizes accurate order processing, cross-functional collaboration, and growth of the customer base in a fast-paced environment.

The position requires knowledge of oil & gas products, MS Office proficiency, and the ability to work under pressure while maintaining excellent customer service.

Qualifications

• High School diploma or equivalent required.
• Experience in inside sales or customer service preferred.
• MS Office skills, especially Excel and Word; SAP knowledge a plus.
• Oil & gas product knowledge appreciated.
• Strong communication and organizational skills.

Responsibilities

• Serve drilling and production accounts.
• Support sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
• Other duties, as assigned.

Skills

MS Office

Excel

Word

Inside Sales

Customer Service

Communication

Education

High School diploma or equivalent

Tools

SAP knowledge

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

The Inside Sales Representative will have direct contact with both customers and vendors, and will ensure the highest level of service as a representative of DNOW. Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships.

JOB RESPONSIBILITIES:

• Service drilling and/or production accounts.
• Support sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
• Other duties, as assigned.

PEREFFRED REQUIREMENTS:

• High School diploma or equivalent work experience
• Drilling and/or production
• MS Office skills (Excel and Word) and SAP knowledge preferred.
• Experience in inside sales/customer service role a plus
• Knowledge of relevant oil & gas products preferred
• Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction.
• Detail-oriented, organized and analytical.
• Must have current, valid driver’s license and acceptable record at all times.
• Must be able to physically lift up to 40 lbs.
• Oral and written communication skills, both internal and external.
• Relationship-building abilities with both customers and co-workers.
• Strong work ethic and integrity.

BENEFITS:

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth
• Friendly work environment
• Paid vacation/holidays