Inside Sales Representative

Promenade Group; Santa Monica (CA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equity options

Medical, dental, vision coverage

Hybrid work environment (Santa Monica)

Job summary

Promenade Group is seeking an Inside Sales Representative to upsell and cross-sell to our florist customer base. You will manage relationships, expand product usage, and forecast opportunities in Salesforce, while hitting monthly targets.

This role offers a hybrid work setup with Santa Monica HQ proximity, competitive base plus OTE, and growth opportunities within a rapidly expanding company.

Qualifications

• 2+ years of inside sales or account management experience, preferably in a SaaS or technology company.
• Proven track record of meeting or exceeding sales quotas.
• Strong consultative selling skills and the ability to build relationships with SMBs.

Responsibilities

• Upsell & Cross-Sell: engage with existing florist customers to promote services and products.
• Account Management: build relationships and understand customer needs.
• Pipeline Management: maintain a pipeline and forecast in Salesforce.
• Product Expertise: understand BloomNation products and articulate value.
• Customer Advocacy: relay customer feedback to internal teams.

Skills

Consultative selling

Relationship building

Communication skills

Self-motivated

Adaptable

Tools

Salesforce

Job description

Who We Are:

Promenade (formerly BloomNation) is a mission-driven company empowering local businesses with products and services to thrive both online and offline. Starting as the premier network for local florists, we’ve since expanded to serve multiple industries, including food, liquor, butchers, and pet stores. Backed by top-tier investors like Andreessen Horowitz and Spark Capital, Promenade is revolutionizing the way small businesses grow and succeed. If you’re passionate about helping hardworking business owners and enjoy working in a dynamic, innovative environment, we’d love to hear from you.

What We’re Looking For:

We’re seeking a motivated and results-driven Inside Sales Representative to join our growing team. In this role, you’ll focus on upselling and cross-selling additional products and services to our existing base of florist customers. As a trusted advisor, you will identify opportunities to help our customers expand their use of BloomNation's offerings, ultimately driving greater value for their businesses. This position is ideal for someone who thrives in a consultative sales environment, is passionate about building relationships, and is driven to exceed targets.

What You’ll Do:

• Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals
• Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth
• Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce
• Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers
• Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience
• Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience
• Quota Achievement: Consistently meet and exceed monthly sales and revenue targets

What’s In It For You:

• Competitive base salary with performance-based incentives (OTE: $70K - $100K)
• Equity/stock options in a rapidly growing company
• Comprehensive medical, dental, and vision coverage
• Hybrid work environment- with a combination of work from home and in-office days at our Santa Monica HQ
• Opportunities for professional growth and career development
• Company-provided gear and swag (MacBook Pro, t-shirts, etc.)
• A supportive, collaborative, and fun team culture

What We’re Looking For In You:

• 2+ years of inside sales or account management experience, preferably in a SaaS or technology company
• Proven track record of meeting or exceeding sales quotas
• Strong consultative selling skills and the ability to build relationships with SMBs
• Excellent communication and interpersonal skills
• Proficiency with Salesforce
• Self-motivated, goal-oriented, and adaptable to a fast-paced environment
• Experience working with florists or small businesses is a plus

Why Join Promenade?

At Promenade, we’re passionate about helping small businesses succeed. Joining our team means having a front-row seat in disrupting a massive industry while making a meaningful impact in local communities. Here, everyone has a voice, and we’re committed to fostering a collaborative, innovative, and inclusive culture. No hierarchy, no bureaucracy just a shared mission to solve real problems and deliver real results.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.