Inside Sales Representative

Omega Force Appliance Repair; Saint Paul (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings Account (401k)

Flexible Spending Plans for Medical Expenses

Paid Time Off (PTO)

Paid Holidays

Job summary

Omega Force Appliance Repair is seeking an Inside Sales Representative to drive revenue by handling inbound sales inquiries via phone, email, text, and live chat. The ideal candidate should have 1-2 years of sales experience, a friendly personality, and be skilled at multi-tasking. Responsibilities include answering calls, monitoring emails, and building relationships with existing customers. Attractive benefits include a competitive salary plus commission, health insurance, and a 401k retirement plan. This full-time role is based in White Bear Lake, MN.

Qualifications

• 1-2 years of recent sales experience, preferably in inside sales or phone sales.
• Ability to manage time effectively and set priorities.
• Previous sales training is a plus.

Responsibilities

• Handle a large volume of incoming sales calls and online inquiries.
• Engage with prospects via phone, email, and live chat.
• Track sales opportunities in a CRM system.
• Follow up on leads and maintain customer relationships.

Skills

Friendly, fun and outgoing personality

Great at multi-tasking

Excellent at building relationships

Organized with strong attention to detail

Confident phone presence

Timely follow-up

Quick learner

Strong drive for growth

Education

BA/BS/vocational degree preferred

Job description

Job Summary

We're looking for an Inside Sales Representative to join our fast growing team! As a self-starter with a strong drive for success and growth, you’ll be responsible for generating new revenue by handling inbound sales inquiries via phone, email, text, and live chat. You'll also be responsible for building relationships with our existing customers.

Your Skills

• Friendly, fun and outgoing personality
• Great at multi-tasking in a fast paced environment
• Excellent at building relationships
• Very organized with strong attention to detail
• Confident with a friendly and enthusiastic phone presence
• Great at timely and thoughtful follow-up
• Quick on your feet and quick to absorb and remember new information
• Strong drive for growth and success

Responsibilities

• Answer a large volume of incoming sales calls per day
• Handle a significant number of online and text message live chat conversations with prospects and customers
• Monitor inbound sales e-mail box and respond promptly to inquiries
• Work closely with our marketing department to test a variety of call scripts, pricing strategies, and selling approaches
• Follow-up on leads and in-progress jobs
• Build strong relationships with your assigned accounts
• Track all sales opportunities within a CRM system, and drive towards moving every opportunity through the sales process with effective follow-up, negotiation and ultimately winning deals
• Act as a single point of contact for your accounts, providing quotations, handling status inquiries, and assisting with other needs/inquiries
• Follow-up regularly with your customers to ensure satisfaction, address any issues, and assess potential for additional sales opportunities
• Prospect for new customers when time allows

Qualifications

• At least 1-2 years of recent sales experience (outbound sales, inside sales, phone sales, retail sales, or in-person/outside sales)
• Capacity for multi-tasking, staying organized, setting priorities, and managing time effectively
• Previous sales training is a plus
• BA/BS/vocational degree preferred, but not required (with ability to demonstrate sufficient previous experience)

Compensation

• Competitive base salary plus commission
• Health Insurance
• Retirement Savings Account (401k)
• Flexible Spending Plans for Medical Expenses and Dependent Care
• Paid Time Off (PTO)
• Paid Holidays

Work Schedule and Location

This is a Full-time, exempt position that will office in our White Bear Lake, MN facility.

Work schedule is Monday through Friday from 8:00am to 5:00pm.