Inside Sales Representative

Arc3 Gases Inc.; Rocky Mount (NC); Sur place; USD 38 000 - 62 000; Plein temps

Résumé du poste

Arc3 Gases is seeking an Inside Sales Representative for our Rocky Mount, North Carolina location. You will grow profitable sales by providing technical expertise, support, and service to walk-in customers and Arc3’s salesforce.

Responsibilities include selling gases and welding supplies, handling calls and paperwork, and assisting with loading vehicles. You will need welding product knowledge, a CDL hazmat endorsement, and the ability to work independently with a strong customer focus.

Qualifications

• High School Diploma or Equivalent required.
• Welding or Technical Education preferred.
• Must be able to lift up to 75 lbs.
• Valid driver’s license with clean record.
• Willing to obtain Class B CDL with hazmat endorsement.
• Must be able to work in the United States.

Responsabilités

• Sell industrial, medical, and specialty gases along with welding supplies to walk-in customers.
• Provide excellent customer service by answering calls, handling complaints, and processing paperwork.
• Retrieve stock and assist in loading customer vehicles.
• Advise customers on equipment and materials needed to complete tasks.
• Notify purchasing dept. of shortages or outages.
• Drive company vehicle to deliver products when needed.
• Prepare orders and order supplies; support team as required.
• Maintain professional demeanor and build long-term relationships.

Connaissances

Customer service

Sales

Welding product knowledge

Communication skills

Independent work

CDL hazmat endorsement

Formation

High School Diploma or Equivalent

Welding or Technical Education (preferred)

Outils

Computer order entry system

Description du poste

Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position at our Rocky Mount, North Carolina store. The most successful candidate for this role is someone who will help grow Arc3’s profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3’s salesforce.Responsibilities & DutiesSell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.Possess strong welding product knowledge and self-management skills to deliver superior customer service.Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.Notify the purchasing department when there is a shortage or outage of products.Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.Always maintain a professional demeanor and appearance.Provide support to other team members by preparing orders and ordering supplies as needed.Perform any other duties that may be assigned by Arc3 Gases.QualificationsMust be able to work in the United StatesMust be 21 years or olderMust be able to lift and carry up to 75lbs of merchandise as neededMust have a valid license with clean driving record.Must be willing to obtain a Class B CDL with hazmat endorsement.Must have computer skills or some knowledge of computer order entry system.Must have exceptional customer service communication skills.Must have the ability to work independently and under pressure to meet deadlines.High School Diploma or Equivalent is required.Welding or Technical Education is preferred.Equal Opportunity Employer. Disabled/Protected Veterans.#sales #insidesales #countersales #gas #gases #specialtygases #industrialgases #weldingsupply #weldingsupplies #weldingproducts #equipment #customers #customerservice #cdl