Inside Sales Representative

Paycom; South Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Arc3 Gases is seeking an Inside Sales Representative for the Greenville, NC store to grow profitable sales by providing technical expertise, support, and service to walk-in and phone customers. You will sell industrial, medical, and specialty gases along with welding supplies and related equipment, and deliver excellent customer service.

Candidate should have strong welding product knowledge, the ability to lift up to 75 lbs, and a valid driver’s license with a clean record; Class B CDL with

Qualifications

• Must be able to work in the United States.
• Must be 21 years or older.
• Must be able to lift and carry up to 75lbs of merchandise as needed.
• Must have valid license with clean driving record.
• Class B CDL with hazmat endorsement preferred.
• High School Diploma or Equivalent is required.

Responsibilities

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service by answering phone calls, handling complaints, processing paperwork, retrieving stock and assisting in loading vehicles.
• Advise customers on equipment and materials needed and procedures to complete tasks.
• Anticipate customer needs and share information with Arc3 personnel.
• Notify purchasing when shortages occur and drive company vehicle to deliver products when needed.
• Maintain professional demeanor and assist team with orders and supplies.

Skills

Customer service

Communication skills

Self-motivation

Independent work

Education

High School Diploma or Equivalent

Tools

Order entry software

Basic computer skills

Job description

Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position at our Greenville, North Carolina store. The most successful candidate for this role is someone who will help grow Arc3’s profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3’s salesforce.Responsibilities and DutiesSell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.Possess strong welding product knowledge and self-management skills to deliver superior customer service.Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.Notify the purchasing department when there is a shortage or outage of products.Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.Always maintain a professional demeanor and appearance.Provide support to other team members by preparing orders and ordering supplies as needed.Perform any other duties that may be assigned by Arc3 Gases.QualificationsMust be able to work in the United StatesMust be 21 years or olderMust be able to lift and carry up to 75lbs of merchandise as neededMust have a valid license with clean driving record.Must be willing to obtain a Class B CDL with hazmat endorsement.Must have computer skills or some knowledge of computer order entry system.Must have exceptional customer service communication skills.Must have the ability to work independently and under pressure to meet deadlines.High School Diploma or Equivalent is required.Welding or Technical Education is preferred.Equal Opportunity Employer. Disabled/Protected Veterans.#sales #insidesales #countersales #gas #gases #specialtygases #industrialgases #weldingsupply #weldingsupplies #weldingproducts #equipment #customers #customerservice #cdl