Inside Sales Representative

CRC Distribution Inc.; Robertsdale (AL); On-site; USD 85,000 - 110,000; Full time

Job summary

CRC Distribution Inc. is seeking an Inside Sales Representative to strengthen customer relationships, qualify needs, and promote sealing and cylinder components across multiple industries. You will engage with customers daily, follow up leads, and drive growth with existing accounts.

The role is fully commission-based with a guaranteed minimum of $10 per hour; most reps earn between $85,000 and $110,000 per year. Candidates must reside in AL, FL, GA, MS, or SC.

Qualifications

• 1–2 years of sales or customer service experience.
• Strong communication skills and ability to engage customers professionally.
• Comfort with cold calling and building relationships.

Responsibilities

• Follow up with leads provided internally by marketing, CS, or sales director.
• Generate sales and organic growth by identifying customer requirements and expectations.
• Record call notes and activities in CRM (HubSpot).
• Address customer concerns professionally and resolve issues promptly.
• Collaborate on special projects and meet sales goals.
• Attend product trainings and stay informed on CRC Distribution offerings.

Skills

Cold calls

CRM usage

Written communication

Verbal communication

Team collaboration

Problem solving

Education

High School Diploma or GED

College/University degree preferred

Tools

HubSpot

Job description

As an Inside Sales Representative, you will play a key role in strengthening customer relationships, identifying needs, and delivering sealing solutions that support a wide range of industries. This position partners with customers daily to promote and sell sealing and cylinder components—including rod/tube and seals—across cylinder OEM, automotive OEM, oil and gas, food, beverage, water, instrumentation, and utility markets. A primary focus of the role is reconnecting with customers whose sales have declined, rebuilding engagement, and uncovering opportunities to grow their business.

Responsibilities

• Follow up with leads provided internally by the marketing department, customer service, or sales director.
• Make contact with customers to generate sales and create organic growth with existing accounts by determining customer requirements and expectations.
• Use CRM tool (HubSpot) for recording call notes and activities.
• Handle customer concerns or issues in a timely, professional manner.
• Resolve product or service problems and expedite corrective actions with the cooperation of CSRs.
• Participate in special projects as requested.
• Manage time effectively and work successfully with other team members to meet sales goals.
• Attend Trelleborg and other product training as scheduled.

Skills Knowledge and Abilities

• Strong command of written and oral communication skills.
• Must be comfortable making cold calls over the phone in a professional manner.
• Ability to interact with customers cordially and respectfully.
• Must have/develop a thorough understanding of CRC Distribution products.
• Must be able to interact cordially and productively with co-workers in a team environment and establish relationships with individuals at all levels of the company.
• Must be able to manage difficult individuals and situations.
• Must be able to make independent judgment decisions with minimal supervision.
• Proven sales or customer service experience. Fluid power experience is preferred.

Requirements

• High School Diploma or GED Required
• College/University degree preferred
• 1-2 years of experience in sales or customer service
• 1-2 years of experience in B2B sales or customer service

Pay

This is a fully commission-based position. We guarantee a minimum of $10 per hour, however most Inside Sales Representatives earn between $85,000 and $110,000 per year.

Location Requirement

Candidates must live in one of the following US states to be considered for employment:

• Alabama
• Florida
• Georgia
• Mississippi
• South Carolina

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.