Inside Sales Representative

Crescent Electric Supply Co; Princeton (IL); On-site; USD 32,000 - 39,000; Full time

Job summary

Crescent Electric Supply Co is seeking an Inside Sales Representative in the United States. You will respond to customer inquiries, close profitable sales orders, and process orders with focus on delivery commitments and clear communication.

This role emphasizes customer service and ethical sales practices. Primary duties include offering add-ons, working with branch personnel for quotations, and maintaining professional standards.

Qualifications

• High school diploma or GED.
• Sales experience preferred and/or training; or equivalent combination of education and experience.

Responsibilities

• Respond to customer inquiries and close profitable sales orders.
• Process orders received and ensure customer needs are met, with timely delivery information.
• Communicate information to customers and fulfillment staff to ensure accurate order execution.

Skills

Sales experience

Customer inquiries

Education

High school diploma or GED

Job description

As an Inside Sales Representative, you will be responsible for responding to customer inquiries, closing profitable sales orders, and processing orders received. This includes reviewing orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order.

Primary Duties:

• Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available.

• Execute sales effort in an ethical and professional manner that will reflect favourably on the reputation of both the salesperson and the company.

• Work with branch personnel to provide competitive quotations.

Qualifications:

• High school diploma or general education degree (GED).

• Sales experience preferred and/or training; or equivalent combination of education and experience.

Physical Demands:

Often standing, walking, bending, reaching, climbing, and stooping. Occasional sitting, talking/hearing. The use of hands/fingers are often needed.

Lifting and Carrying Physical Demands:

• Continuous lifting and carrying 1-20 lbs.

• Frequent lifting and carrying 21-50 lbs.

• Occasional lifting and carrying 51-100 lbs. Assistance of a buddy-lift or a mechanical device is advised.

Pay Details:

• The expected rate of pay for this position is $23.00 - $28.00 hourly; inclusive of base plus sales commission opportunity.

#LI-CECE

Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top-tier benefit options, including:

• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a missionto power the communities we serve through teamwork and relentless customer focus. We have a visionof uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre‑employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post‑offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]