Inside Sales Representative

Keystone Automotive Operations, Inc.; Portland (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Inside Sales Representative to join their dynamic team in Portland, OR. In this role, you will provide outstanding customer service while promoting products and services to a loyal customer base. Your responsibilities will include making outbound sales calls, managing customer data, and building strong relationships. With a focus on training and development, this company offers a supportive environment where you can grow your skills and thrive. If you're passionate about sales and customer service, this opportunity is perfect for you!

Benefits

Medical, Dental, Vision Benefits

401K with Generous Company Match

Paid Time Off & Company Holidays

Employee Referral Bonus

Tuition Reimbursement

Employee Discount Programs

Incentive & Awards Programs

Onsite Sales Training

Industry Leading Product Training

Qualifications

• Strong communication skills required for customer interactions.
• Ability to manage time effectively and stay organized.

Responsibilities

• Conduct outbound sales calls to existing customers.
• Maintain CRM database for accurate customer information.
• Build long-lasting relationships with customers.

Skills

Customer Service Skills

Time Management

Organizational Skills

Verbal Communication

Written Communication

Education

High School Diploma or GED

Some college coursework/degree

Tools

Microsoft Office

Job description

Who is Keystone Automotive Operations?
We are the leading distributor of specialty automotive and RV aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.

With our more than 2,000 employees, we strive to reflect this culture by living our values ofCommitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. Through these values, we’ve been able to provide our employees with the tools they need to succeed. That’s because when you succeed, we succeed at our goal ofdelivering the products that people need when they need them!

What can Keystone Automotive Operations do for YOU?
Our company utilizes competitive training programs, coaching, communication, & collaboration to help our team members learn and grow! We also offer:

• Benefits Package: Includes Medical, Dental, Vision, & other benefits
• 401K w/ Generous Company Match
• Paid Time Off & Paid Company Holidays
• Employee Referral Bonus:Eligible to make referrals immediately after first day
• Tuition Reimbursement
• Employee Discount Programs
• Lucrative incentive & awards programs that pay you for your results
• In-depth & onsite sales training in our contact center with dedicated a Training Leader
• Industry leading product training
• Highly transferable sales & service skills
• And More!

Your Role with Keystone Automotive Operations
Keystone Automotive Operations, Inc. is currently looking to hire an Inside Sales Representative for our Portland, OR location!

Our Inside Sales Reps are responsible for providing our potential & current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems.

Responsibilities Include:

• Outbound phone sales calls to an established customer base promoting sales of new and existing products & services.
• Daily maintenance of CRM database to ensure all customer/account information is accurate and current.
• Analysis of individual customer base to determine causes for customer growth and/or decline
• Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
• Occasional placement of customer orders
• Initial point of contact for all customer service-related issues/concerns
• Build long-lasting business relationships with customer base
• Maintain daily phone metric standards established by management team
• Initiates and supports the continual improvement of LKQ and Keystone Automotive Operations, Inc. quality improvement system.

Qualifications Include:

• High School Diploma or GED equivalent is required.
• Strong time management and organizational skill required.
• Strong verbal and written communication skills. Ability to communicate in a concise manner with internal and external customers.
• Microsoft Office background and experience highly desirable.
• Must be able to thrive in a group/team environment
• Able to travel, up to 10%, for customer visits or trade shows

Preferred Skills:

• Some college coursework/degree preferred.
• Prior sales or account management experience
• General Automotive knowledge and/or experience
• Experience in training / educating people (Example. Teaching your customer how to use online/system features)

For more information about Keystone Automotive Operations, Inc. and our available opportunities, please visit www.keystoneautomotive.com/Careers.