Inside Sales Representative

Thermal Dynamics, Inc.; Porterville (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Thermal Dynamics is seeking an Inside Sales Representative to own our inbound sales for steam traps, valves, pumps, and related equipment. You will quote, close, and see orders through to customers, working with the outside sales team and order entry coordinator, while keeping customers and deals you bring in your own.

Responsibilities include qualifying inbound inquiries, building quotes in CRM, following up on quotes, and managing your pipeline.

Qualifications

• 2+ years of inside sales, counter sales, or customer-facing technical sales experience.
• Able to read product specifications and ask the right technical questions.
• Strong phone and written communication skills.
• Experience with a CRM or order management system.
• Organized, self-directed, and comfortable managing a pipeline without reminders.

Responsibilities

• Answer inbound sales calls, emails, and web inquiries and qualify customer needs.
• Build quotes for products and standard service work using CRM and pricing guidelines.
• Follow up on open quotes and close sales with new and existing smaller accounts.
• Manage your pipeline in CRM and keep deal records accurate.
• Recommend replacement parts, upgrades, and service opportunities based on customer needs.
• Coordinate with order entry, purchasing, and shop to confirm lead times and delivery.
• Work with manufacturers and distributors on pricing and availability.
• Hand off larger opportunities to outside sales and support them as needed.

Tools

Zoho CRM

Zoho Books

Job description

Porterville, United States | Posted on 10/02/2026

Thermal Dynamics is a Veteran-Owned industrial process equipment company serving plants and facilities across California's Central Valley and the Western U.S. As both a licensed contractor and an authorized manufacturer's representative, we sell, install, repair, and maintain the mechanical systems that keep production running, including steam and condensate equipment, valves and controls, pumps and rotating equipment, heat exchangers, steam turbines, and process automation. The combination of distribution, in-house machining and fabrication, and certified field services lets us solve problems pure distributors can't take on and general contractors aren't equipped for. We work with food and beverage processors, wineries, power generation facilities, and manufacturers across the Western U.S. to keep their systems running and their projects on schedule.

Job Description

About the role

Thermal Dynamics is looking for an Inside Sales Representative to own our inbound sales. You'll be the first person customers reach when they call about steam traps, valves, pumps, and related equipment. You'll quote, close, and see orders through to the customer. This role works closely with our outside sales team and our order entry coordinator, but the customers and deals you bring in are yours.

What you'll do

• Answer inbound sales calls, emails, and web inquiries, and qualify what the customer needs
  
• Build quotes for products and standard service work using our CRM and pricing guidelines
  
• Follow up on open quotes and close sales with new and existing smaller accounts
  
• Manage your own pipeline in CRM and keep deal records accurate
  
• Recommend replacement parts, upgrades, and service opportunities based on customer needs
  
• Coordinate with order entry, purchasing, and the shop to confirm lead times and delivery
  
• Work with manufacturers and distributors on pricing and availability
  
• Hand off larger opportunities to outside sales and support them as needed
  

Requirements

Required

• 2+ years of inside sales, counter sales, or customer-facing technical sales experience
  
• Comfortable reading product specifications and asking the right technical questions
  
• Strong phone and written communication skills
  
• Experience working in a CRM or order management system
  
• Organized, self-directed, and comfortable managing a pipeline without being reminded
  

Preferred

• Experience with industrial products: steam, valves, pumps, motors, controls, or process equipment
  
• Familiarity with food and beverage, winery, dairy, or power generation customers
  
• Experience with Zoho CRM or Zoho Books
  

Compensation and benefits

• $25.00–$32.00 per hour, based on experience
  
• Commission on sales you originate and close (plan details provided at offer)
  
• Comprehensive health, dental, and vision insurance.
  
• Paid time off, including vacation days and holidays.
  
• Professional development opportunities and support for continuing education.