Account Manager/Inside Sales

QXO; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Paid Time Off

Job summary

QXO is seeking a customer service and inside sales representative to handle price quotes, orders, returns, product information, and billing inquiries with accuracy and professionalism.

You will plan telemarketing and prospecting objectives, coordinate delivery and pickup of orders with operations, and provide support to the Outside Sales team while upholding pricing guidelines. Spanish bilingual proficiency a plus.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.

Responsibilities

• Receive and process price quotes, orders, returns, inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations.
• Support the Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Construction industry

Spanish bilingual

Communication skills

Product knowledge

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You'll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• Paid Time Off

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.