Inside Sales Representative

QXO; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental leave

Paid training and certifications

Legal assistance and identity protection

Employee assistance program (EAP)

Job summary

A leading building products distributor in Indianapolis seeks a motivated customer service representative to process orders, coordinate with sales teams, and enhance customer experiences. Ideal candidates should have front-line customer service and sales experience, ideally within the construction or building materials sector. The role offers competitive benefits including a 401(k) plan, medical insurance, and paid training among others.

Qualifications

• Previous front-line customer service and sales experience required.
• Industry experience with construction or building materials is a plus.
• Ability to effectively communicate and follow-up with customers and team members.

Responsibilities

• Receive and process requests for quotes, orders, and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Provide support to Outside Sales team.

Skills

Customer service experience

Sales experience

Effective communication

Eagerness to learn

Job description

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution.

QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector.

We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You'll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You'll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.