Inside Sales Representative

Snavely Forest Products Inc; Pittsburgh (Allegheny County); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision, Dental via Mutual of 

TeleDoc

Hinge Health

MOTUS driver refunds

PTO

401K with match

ESOP Program

Job summary

Snavely Forest Products Inc is seeking an Inside Sales Representative in Pittsburgh, PA. The role connects our outside sales team with customers, communicating product features, benefits, and pricing to drive accurate order processing and exceptional service.

In this onsite position you will build relationships, ensure compliance with pricing records, and support a high-performing team in a fast-paced environment. Prior inside sales and MS Office proficiency are preferred.

Qualifications

• 3+ years inside sales, customer service, and/or marketing experience
• Proficient with Microsoft Office suite (Excel/Outlook/Word)
• Industry experience preferred

Responsibilities

• Support daily sales operations for a building materials distribution center
• Build solid relationships with customers and coworkers
• Process orders accurately and efficiently
• Follow up on quotes and promptly handle customer service claims
• Utilize DMSi Agility for order and purchasing entry
• Maintain customer pricing records, and support multiple projects in a fast-paced environment

Skills

Strong communication skills

Socially focused attitude

Cooperative and easy-going

Team collaboration

Persuasive teaching style

Tools

Microsoft Office

DMSi Agility

Job description

Inside Sales Representative

Snavely Forest Products Inc
PITTSBURGH, Pennsylvania, United States

About this position

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers' needs to a "best-in-class" level. This is an onsite position.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims promptly.
• Other duties as assigned

Required Skills/Abilities

• Socially focused "How can I help you?" attitude.
• Cooperative, easy-going, and agreeable in getting along with others.
• Strong communication skills
• Team Collaboration
• Persuasive teaching style to communicate the company's products and services.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Prior inside sales and customer service experience
• Minimum of 3 years' experience with inside sales, customer service, and/or marketing disciplines
• Industry experience preferred

Physical Requirements

• Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.
• Ability to walk, sit, or stand for extended periods of time
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

Benefits

• Medical, Vision, Dental, and more through Mutual of Omaha
• Employer-paid benefits: TeleDoc and Hinge Health
• MOTUS for driver refunds
• PTO
• 401K and match
• Company ESOP Program

$30k base with Commissions (expected total comp in the $50-55 range)

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

#Snavely