Inside Sales Representative

Staffmark Group; Pelham (AL); On-site; USD 1,911,000 - 2,957,500; Full time

Benefits offered by this job

Competitive weekly pay

Good benefits (medical, dental, vision

life insurance

401(k) option

Perks and discounts

Job summary

Staffmark Group is seeking an Inside Sales Representative in Pelham, AL to handle inquiries, prepare quotes, and support customers across electrical and related product lines. You will collaborate with sales and warehouse teams to ensure timely deliveries and maintain strong product knowledge.

The role emphasizes relationship-building, solution-oriented support, and leveraging ERP systems to manage orders and performance metrics in a fast-paced environment.

Qualifications

• 2+ years in inside sales, counter sales, or customer service
• Experience in electrical/wholesale distribution preferred
• Proficiency with Microsoft Office applications
• Experience with ERP systems (Eclipse, Epicor or similar)
• Ability to learn analytics tools such as PHOCAS and SPARXiQ
• Strong communication, multitasking, and relationship-building skills

Responsibilities

• Handle incoming sales inquiries via phone, email, and in person
• Prepare quotes, orders, and returns accurately
• Provide product recommendations and technical support
• Collaborate with outside sales, purchasing, and warehouse teams for timely deliveries
• Track orders and proactively resolve delays or issues
• Maintain product knowledge across electrical and related lines
• Build and maintain long-term customer relationships
• Support business development goals and customer retention
• Use ERP systems and reporting tools to manage accounts and sales activity

Skills

Inside sales

Customer service

Relationship building

MS Office

ERP systems

Analytics tools

Electrical distribution

Tools

Eclipse

Epicor

Job description

Are you a customer-focused sales professional looking for a stable career with a well-established company? We're seeking an Inside Sales Representative to join a growing team in Pelham. This is an excellent opportunity for candidates with inside sales, customer service, or wholesale distribution experience who enjoy building relationships, solving customer challenges, and driving business growth in a fast-paced environment.

Experience Requirements

• Minimum 2 years of inside sales, counter sales, or customer service experience required
• Experience in electrical distribution, wholesale distribution, or related industries preferred
• Proficiency with Microsoft Office applications
• Experience using ERP systems such as Eclipse, Epicor, or similar platforms
• Ability to learn and utilize business analytics tools such as PHOCAS and SPARXiQ
• Strong communication, multitasking, and relationship-building skills

Job Duties

• Manage incoming sales inquiries by phone, email, and in-person interactions
• Prepare and process quotes, orders, and product returns accurately
• Provide product recommendations and technical support based on customer needs
• Collaborate with outside sales, purchasing, and warehouse teams to ensure timely deliveries
• Track customer orders and proactively resolve delays or issues
• Maintain strong product knowledge across electrical, lighting, and related product lines
• Build and maintain long-term customer relationships
• Support business development goals and customer retention efforts
• Utilize ERP systems and reporting tools to manage customer accounts and sales activity

Perks You'll Love:

• Competitive weekly pay - because great sales pro's deserves it
• Good benefits - medical, dental, vision and life insurance
• 401(k) option - plan for the future
• Perks and discounts that help your paycheck go further

What Helps You Succeed

• Confidence when working with customers
• A results-focused mindset
• Strong listening and problem-solving skills
• Attention to detail and follow-through
• A team-first, service-oriented approach

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.