Inside Sales Representative

Advanced Illumination Inc; Oregon; Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (Holidays, Vacation, S/M

Retirement plan with company match

Professional development opportunities

Flexible work hours

Hybrid/Remote work

Job summary

Exaktera seeks a Customer Success/Sales Support professional to assist existing customers and drive new business on the West Coast (USA/Canada) in a hybrid/remote role. You will prepare quotations, qualify opportunities, manage inquiries, and maintain CRM data while collaborating with Sales, Applications, R&D, Manufacturing, and Finance teams.

The ideal candidate has a Bachelor's degree in Business/Marketing/Engineering, Salesforce experience, and proficiency with ERP and MS Office.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field preferred.
• Equivalent combination of education and professional experience will be considered
• Experience using Salesforce CRM (required or strong asset)
• Familiarity with ERP systems and sales tools
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to analyze data and generate reports related to sales performance
• Customer-focused mindset
• Attention to detail and data accuracy
• Strong time management and multitasking abilities
• Collaborative team player
• Proactive and results-driven approach
• Position is West Coast- USA/Canada region , Hybrid/remote
• Comprehensive health, dental, and vision insurance.
• Paid Time Off including Holidays, Vacation and Personal/Sick days
• Retirement savings plan with company match.
• Opportunities for professional development and continuous learning.
• Flexible work hours and a collaborative work environment.

Responsibilities

• Support and advise existing customers while assisting with new business development.
• Prepare and follow up on quotations and qualify sales opportunities.
• Handle customer inquiries and process orders accurately and efficiently.
• Build and maintain strong customer relationships.
• Collaborate closely with Sales, Applications, R&D, Manufacturing, and Finance teams.
• Maintain customer and sales data in the CRM system.
• Support sales initiatives aimed at increasing revenue and customer satisfaction.

Skills

Salesforce CRM

ERP systems

Sales tools

MS Office

Data analysis

Customer-focused mindset

Attention to detail

Time management

Team collaboration

Proactive/results-driven

Education

Bachelor's degree in Business/Marketing/Engineering

Equivalent combination of education/experience

Tools

Sales tools

Job description

• Support and advise existing customers while assisting with new business development.
• Prepare and follow up on quotations and qualify sales opportunities.
• Handle customer inquiries and process orders accurately and efficiently.
• Build and maintain strong customer relationships.
• Collaborate closely with Sales, Applications, R&D, Manufacturing, and Finance teams.
• Maintain customer and sales data in the CRM system.
• Support sales initiatives aimed at increasing revenue and customer satisfaction.

Your Job Profile

• Bachelor's degree in Business, Marketing, Engineering, or a related field preferred
• Equivalent combination of education and professional experience will be considered
• Experience using Salesforce CRM (required or strong asset)
• Familiarity with ERP systems and sales tools
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to analyze data and generate reports related to sales performance
• Customer-focused mindset
• Attention to detail and data accuracy
• Strong time management and multitasking abilities
• Collaborative team player
• Proactive and results-driven approach
• Position is West Coast- USA/Canada region , Hybrid/remote
• Comprehensive health, dental, and vision insurance.
• Paid Time Off including Holidays, Vacation and Personal/Sick days
• Retirement savings plan with company match.
• Opportunities for professional development and continuous learning.
• Flexible work hours and a collaborative work environment.

About us

Exaktera brings together world-class brands in lasers, LEDs, and optical systems delivering reliable, high-performance solutions to OEMs and end-users worldwide. In industrial, medical and machine vision markets, our technologies power progress where light matters most. With a global footprint and deep technical expertise, Exaktera provides customers with a single, trusted partner for advanced optical components, systems, and enclosures. Our brands combine decades of engineering excellence with proven application knowledge, ensuring the highest performance, reliability, and value.