Inside Sales Representative

New Castle Building Products; City of White Plains (NY); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) with employer match

Paid vacation and holidays

Yearly reviews

Job summary

New Castle Building Products in White Plains, NY is hiring an Inside Sales Representative to handle calls, emails, and quotes for the outside sales team, process orders, and support contractor accounts.

The role emphasizes strong interpersonal and communication skills, bilingual Spanish is a plus, and a customer‑first attitude in a fast-paced building materials environment with competitive pay and benefits.

Qualifications

• Bi-Lingual (Spanish) is a plus.
• Must have a can do, customer service first attitude.
• Basic math skills.
• Must have a good memory to retain working knowledge of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing).
• Prior experience with building materials is a plus.
• Able to work in a fast-paced environment.
• Commitment to the Company's mission and its core values.
• Excellent communication skills.

Responsibilities

• Working in a fast-paced environment
• Preparing quotes for potential customers
• Handle and process customer returns
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Shared responsibility for inventory management and purchasing
• You will be expected to perform other duties as assigned

Skills

Bi-Lingual (Spanish)

Interpersonal skills

Customer service

Communication skills

Basic math

Team collaboration

Job description

New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry.

Our locationbased inWhite Plainsis seeking anInside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees.

Day-to-day Responsibilities:

• Working in a fast-paced environment
• Preparing quotes for potential customers
• Handle and process customer returns
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Shared responsibility for inventory management and purchasing
• You will be expected to perform other duties as assigned

Requirements for the role:

• Bi-Lingual (Spanish) is a plus
• Must have a can do, customer service first attitude
• Basic math skills
• Must have a good memory to be able retain a working technical knowledge on vast amountsof building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)
• Prior experience with building materials is a plus
• Able to work in a fast-paced environment
• Commitment to the Company's mission and its core values
• Excellent communication skills

Benefits:

• Competitive Pay
• Benefits: Medical / Dental / Vision / Life Insurance
• 401(k) with discretionary employer match
• Paid vacation and Holidays
• Yearly reviews with opportunities to advance your career based on performance

Wage Range: $25 - $34/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.