Inside Sales Representative

Master Cutlery; New York (NY); On-site; USD 90,000 - 135,000; Full time

Job summary

A leading company in the knife industry is seeking a VP of Sales & Marketing to drive business growth. The role involves building customer relationships, meeting sales quotas, and providing product knowledge. The ideal candidate should have a bachelor's degree and relevant sales experience.

Qualifications

• 1-3 years of sales experience required.
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Meet or exceed monthly sales quotas and performance metrics.
• Travel to industry trade shows and expos at least twice per year.

Skills

Communication

Sales Strategy

Customer Relationship Management

Market Analysis

Education

Bachelor's degree in Business

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

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VP Of Sales & Marketing @ Master Cutlery | Driving Business Growth

We are seeking a qualified candidate to fulfill the responsibilities outlined below. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. The ideal applicant will be proficient in Microsoft Excel, Word

• Respond promptly to inbound inquiries via phone, email, or live chat.
• Build and maintain strong relationships with new and existing customers.
• Follow up on leads generated from marketing campaigns, trade shows, or web traffic.
• Provide knowledgeable guidance on products (e.g., materials, use cases, maintenance).
• Process incoming sales orders and ensure accuracy in pricing, quantities, and delivery terms.
• Upsell or cross-sell complementary products.
• Meet or exceed monthly sales quotas and performance metrics.
• Stay current on the full product line, including features, specifications, and differences between models.
• Communicate product value and differentiate offerings from competitors.
• Input and update customer and order information accurately.
• Coordinate with the warehouse or logistics teams on inventory and shipping statuses.
• Work closely with marketing to align promotions, campaigns, and customer feedback.
• Communicate customer needs or product issues to product development or quality control teams.
• Participate in training sessions, product demos, or team meetings.
• Monitor trends in the knife industry (e.g., growing demand for custom or handmade knives).
• Stay informed about competitor products and pricing.
• Provide feedback to sales leadership about opportunities or threats in the market.
• Assist with returns, exchanges, or warranty claims.
• Ensure customer satisfaction and gather testimonials or reviews where possible.

Trade Shows & Brand Representation

• Travel to industry trade shows and expos at least twice per year to represent the company.
• Set up and manage the company booth, showcase products, and engage potential buyers.
• Deliver in-person presentations and product demonstrations to promote the brand and educate attendees.
• Gather feedback and leads from events for post-show follow-up.
• Bachelor's degree or equivalent experience in Business.
• At least 1 - 3 years of sales experience.
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Familiarity with Infor CloudSuite Industrial (SyteLine) is a plus but not required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wholesale

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