Inside Sales Representative

Manufacturing Company; New York (NY); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Paid sick leave

401K matching plan

Life insurance

Résumé du poste

Manufacturing Company in New York City is seeking an Inside Sales Representative to join its team. You will welcome customers, identify the right products, and manage leads and appointments while documenting in the company database.

The role requires strong communication, the ability to multi-task, and proficiency with Microsoft Office. You will support Outside Sales and coordination with production and delivery, with a base hourly pay of $20 plus commissions.

Qualifications

• At least 1 year in sales or customer service.
• Excellent verbal and written communication.
• Strong listening and sales skills.
• Ability to multi-task and manage time.
• Proficiency in Microsoft Office.
• Bilingual preferred.

Responsabilités

• Greet customers and help find the right products.
• Capture leads and schedule appointments.
• Provide admin support to Outside Sales and management.
• Read architectural blueprints.
• Follow sales process to deliver quotes and handle deposits.
• Collect information for credit applications.
• Answer questions about products.
• Track quotes and negotiate status.
• Enter orders and verify product availability.
• Coordinate production and delivery.
• Stay updated on new products and options.

Connaissances

Sales Experience

Communication Skills

Active Listening

Time Management

Customer Service

Bilingual

Microsoft Office

Outils

Microsoft Office

Description du poste

Job Description

A growing company is looking for Inside Sales Representative to join its team in New York City.

Primary Responsibilities

• Welcome customers and assist them in finding the right products and services for their project.
• Capture call-in and walk-in leads and appointments by documenting and maintaining accurate information in the company database.
• Provide administrative support to Outside Sales Representatives and Management. This includes submittal of physical samples and test reports.
• Develop an understanding in reading and interpreting architectural blueprints.
• Follow a sales process to deliver project quotation or cost detail; completing sales transactions which may include handling deposits (checks, credit cards).
• Collect all necessary information from qualified customers for credit application.
• Explain and answer any questions about the products.
• Keep track of potential quotes and monitor the status of negotiations, shop drawing, submittal, contract, and mockup sample installation.
• Key-in order placement and verify product availability.
• Developing a strong working knowledge of all integrated systems/process understanding and practices self-development via online courses.
• Schedule production fabrications and coordinate with delivery.
• Stay current with new products or products updates, including product performance, features and installation option.

Qualifications

• Minimum of one (1) year of sales or customer service experience.
• Excellent verbal and written communication skills.
• Strong listening and sales skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Exceptional customer service skills.
• Proficiency in Microsoft Office.
• Bilingual preferred.

Salary

Gross hourly rate: $20.00 per hour + Commission

Benefits

• Health insurance
• Dental insurance
• Paid sick leave
• 401K matching plan
• Life insurance