Inside Sales Representative

Olympic Steel, Inc.; Minneapolis (MN); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with match

Tuition reimbursement

Employee discount

Job summary

Olympic Steel, Inc. in Minneapolis seeks an Inside Sales Representative to maintain, grow and service existing and new accounts, aligning with Outside Sales to maximize opportunities and ensure on-time delivery.

The role requires a strong customer service mindset, 1+ years in sales in steel/metals preferred, and solid Excel/Office skills. A degree is preferred and a team-oriented, high-energy approach is essential.

Qualifications

• Bachelor's or Associate's degree in a related field.
• 1+ years in a steel/metals sales role; 3+ years preferred.
• Strong customer service and sales aptitude.

Responsibilities

• Maintain and grow existing accounts; service new accounts.
• Identify sales opportunities for Outside Sales; upsell/cross-sell.
• Coordinate with Outside Sales to ensure on-time delivery and order status updates.
• Develop quotes and pricing; expedite orders with short lead times.

Skills

Customer service

Sales aptitude

Team collaboration

Data analysis

Time management

Oral and written communication

Microsoft Excel

Education

Associate or Bachelor's degree in related field

Tools

Microsoft Office

Job description

MN1 Minneapolis (Coil)
Minneapolis, MN 55441, USA

• Pay or shift range: $27 USD to $38 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required : No

Description

About Olympic Steel

Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization. Learn more about Olympic Steel at iamolympicsteel.com.

Job Description

TheInside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up-sell and cross-sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long-term relationships with customers, ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.

Pay Range: $27.00 - $38.00 per hour

Qualifications

• Associate or Bachelor’s degree in a related field
• 1+ years of experience in a sales role within the steel/metals industry, prefer 3+ years.
• Strong customer service and sales aptitude.
• Desire to build client relationships and increase sales knowledge/experience.
• Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community required.
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
• Outstanding oral and written communication skills.
• Working knowledge with Microsoft Suite, most notably Excel and Office.

Why Work for Olympic Steel

Olympic Steel offers comprehensive benefits, including:

• Medical, dental, and vision benefits
• Paid holidays and vacation
• 401(k) with employer match
• Tuition reimbursement & Employee Discount Programs
• Referral program

We offer more than a competitive total compensation package. We provide our employees the ability to build a meaningful life-long career. When you work at Olympic Steel, you can make a significant impact – at our company, in the local community and in the world. For a comprehensive view of our benefits visit Steelperks.com.

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.