Inside Sales Representative

Dry Force Corp.; Mesa (AZ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K match

Paid holidays

PTO 10 days

Work phone

Job summary

Rocky Mountain Restoration in Mesa, AZ is seeking a motivated Inside Sales Representative to support our phone-based sales team. You will drive outbound prospecting, qualify leads, and set appointments for brand sales teams in a fast-paced, metrics-driven environment.

Under the Inside Sales Manager, you will grow pipeline for multiple HighGround brands, track outreach in CRM, and maintain accurate records. The role emphasizes effective discovery, qualification, and show-rate improvements through

Qualifications

• 1–3 years in sales, customer service, or outbound calling preferred.
• Strong phone presence and communication skills.
• Coachable, open to feedback, and comfortable handling objections.

Responsibilities

• Execute high-volume outbound prospecting and lead generation.
• Qualify leads and schedule qualified appointments for brand sales teams.
• Maintain follow-up to improve show rates and pipeline growth.
• Track outreach, conversations, and pipeline activity in CRM.
• Collaborate with Inside Sales Manager and brand teams for smooth handoffs.

Skills

Outbound calling

Lead generation

Phone presence

Communication skills

Discovery calls

Objection handling

Organized

Self-motivated

Tools

CRM tools

Dialer tools

Job description

Company: Rocky Mountain Restoration
Location: Mesa, AZ

About Rocky Mountain Restoration

The company is growing rapidly year over year, and we are looking for people that want to continue to grow with us. We offer help to those in crisis, and we are committed to creating raving fans on every job. Every day we help people recover from disasters such as flooding and water damage. Our team responds and helps to restore the lives of our customers by offering professional, caring, and fast restoration and cleanup services.

Here at Rocky Mountain Restoration, we take care of each other first and foremost. We work hard, but we play hard too, with an annual company party, quarterly social events, and so much more. If you're looking for a company with growth opportunities, positive and supportive management, and a deeply fulfilling, financially rewarding, career, you're in the right place.

Rocky Mountain Restoration believes in investing in our team members. When you join our team, you will receive personal and professional growth opportunities. We know that we are only as good as our team.

Overview

Rocky Mountain Restoration is seeking a motivated, high-energy Inside Sales Representative to support our phone-based inside sales team focused on driving pipeline across our plumber marketing channel. This role is responsible for executing high-volume outbound prospecting, qualifying leads, and setting appointments for brand sales teams. You will work directly under the Inside Sales Manager (Player/Coach) and play a key role in generating consistent, high-quality opportunities. This is an ideal role for someone who thrives in a fast-paced, metrics-driven environment and wants to develop strong sales skills in prospecting, discovery, and qualification.

Key Responsibilities

Outbound Prospecting & Lead Generation

• Execute high-volume outbound outreach (calls, follow-ups, SMS, etc.)
• Identify and engage potential prospects within target markets
• Generate new opportunities through cold calling, lead follow-up, and reactivation of aged leads
• Consistently meet or exceed daily and weekly activity targets

Discovery & Qualification

• Conduct discovery and probing calls with prospects
• Ask strong qualifying questions to determine fit and opportunity quality
• Communicate value propositions clearly and build interest
• Handle objections and move prospects forward

Appointment Setting & Pipeline Support

• Schedule qualified appointments for brand sales representatives
• Ensure opportunities meet qualification criteria before handoff
• Maintain follow-up to improve show rates
• Support pipeline growth across multiple HighGround brands

CRM & Activity Management

• Track outreach, conversations, and pipeline activity in CRM
• Maintain accurate records and next steps
• Follow established cadences, scripts, and workflows

Team Collaboration

• Work closely with Inside Sales Manager for coaching and development
• Participate in call reviews and training sessions
• Collaborate with brand sales teams for smooth handoffs

Key Performance Indicators (KPIs)

• Call volume and activity levels
• Contact/connect rates
• Appointments set
• Qualified opportunities generated
• Appointment show rate
• CRM accuracy and process adherence

Qualifications

• 1-3 years of sales, customer service, or outbound calling experience preferred
• Strong phone presence and communication skills
• Coachable and open to feedback
• Comfortable handling objections
• Organized and detail-oriented
• Self-motivated and driven

Preferred Background

• Experience with small businesses or blue-collar industries
• Familiarity with home services (plumbing, HVAC, etc.)
• Experience using CRM or dialer tools

Benefits

• Medical, Vision, Dental, Life Insurance Coverage options
• Company Paid: Employee Medical Coverage, Short term and Long term Disability, and Life Insurance
• Work Cell Phone provided
• 10 days PTO your first year, and 15 days PTO (after 2 years)
• 7 Paid Holidays
• Competitive, matching 401(K)
• A fully stocked kitchen with lots of goodies to keep you fueled and hydrated throughout the day
• Ongoing training and development from our experienced management team and outside-trusted advisors.

Reporting Structure

Reports to: Inside Sales Manager (Player/Coach)

Works closely with: Brand Sales Representatives, Marketing, RevOps

Compensation For Full-time Employees

Job Types: Full-time | Salary

Pay Rate: $60,000 - $65,000 base pay DOE; plus commission. ($110k OTE)

Pay May Depend On Skills And/or Qualifications

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